CQC report explained · a residential care home
What the CQC found at 40 Lewisham Park
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks to health, road safety and personal care were identified and managed through written plans. They also found enough support and systems for safeguarding, infection control and incidents.
- Effective?
- Good
- Staff kept their training and knowledge up to date and followed health advice about food and nutrition. Inspectors found that consent, mental capacity and best-interest decisions were recorded.
- Caring?
- Good
- The providers knew the person well and respected their privacy, dignity, culture, religion and choices. Care records explained how the person communicated their needs.
- Responsive?
- Good
- Care was planned around the person’s needs, interests and views. The person was supported with activities, independence, communication and end-of-life arrangements.
- Well-led?
- Good
- The providers were responsible for running the home and providing care. Inspectors found regular checks of care records, the environment and care quality, as well as feedback from the person.
What inspectors found, February 2018
Ms Maisie Melanie Bell & Mr Percival Fiztroy Drummond - 40 Lewisham Park was rated Good; inspectors found safe, kind and personalised care.
This was a comprehensive, announced inspection on 30 November 2017. One inspector reviewed one person’s care record, other service records, the bedroom and the home. The person living there was not at home, so the inspector spoke with the providers instead.
The home supported one person at the time, although it could accommodate up to three people with learning difficulties. Inspectors found that risks were assessed, there was enough support, care records were accurate and staff understood the person’s needs, communication and choices.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The home was rated Good at the previous inspection and remained Good. Inspectors said it continued to meet all relevant fundamental standards.
Risks were managed
The home identified known risks and gave staff clear instructions on how to reduce them. Accidents and incidents were recorded, investigated and used to improve care.
“Risks to people's health and wellbeing were identified and managed safely.” from the report
Personalised care
Care plans reflected the person’s needs, communication, preferences and interests. The person was supported to take part in activities and daily tasks.
“Their care plan detailed what support the person needed and how to meet their needs.” from the report
Respect and dignity
Inspectors found that the providers respected privacy, personal space, cultural identity and religious choices.
“The registered providers respected the person's personal space.” from the report
Good oversight
The providers reviewed care records, checked the environment and asked for feedback. Inspectors found that records were updated when care needs changed.
“We saw care records updated and accurate.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you safely manage medicines if my relative needed them in the future?
- 02How often are risk assessments and care plans reviewed when needs or health advice changes?
- 03How will you make sure my relative’s communication methods and views are understood and recorded?
- 04How will you involve my relative, their advocate and our family in care decisions and reviews?
- 05Which activities and community links could you support my relative to continue or develop?
This was an announced comprehensive inspection, but the person living at the home was not present, so inspectors did not speak with them directly. This explanation was written from the published report of 17 February 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 40 Lewisham Park
2 rated inspections over 2 years: the service has held its Good rating throughout.
- February 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2014
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 14 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Lewisham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,260 a week. 82 can care for a couple. 11 years' experience on average.
“She cared for my mum with Alzheimer's with endless patience and kindness, always arriving with a smile and a positive attitude”
“Usha rapidly became 'one of the family' and is sorely missed.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.