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CQC: Requires improvement

Mountfield

Millcroft, Norwich, NR3 3LS

Residential care home · 46 beds · Norse Care (Services)

Street view · 2024
Street view · 2024 · Google
Weekly fee
Not published
area typical £1,000
CQC rating
Requires improvement
May 2025
Beds
46
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Norfolk
£1,000a week

About £52,000 a year

For a couple, two places: £2,000 a week

PrimeCarersA live-in carer, at home
£1,050a week

The typical live-in carer near Norfolk, set by the carer

A similar price for one person. At home, the carer you choose looks after only you.

A couple can share one carer, about £1,355 a week, £645 a week less than two places.

See live-in carers near Norwich
13 live-in carers on PrimeCarers within about an hour of Norfolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Mountfield

Mountfield is a residential care home in Norwich, in the Norfolk council area, registered with the Care Quality Commission for up to 46 residents. It provides care for people living with dementia, older people and younger adults. It is run by Norse Care (Services), which operates 17 care homes in England. The home has been registered since April 2011.

At its latest inspection, published May 2025, the CQC rated Mountfield Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Mountfield has not published its fees and has not yet told us what they are. Care homes in Norfolk with a fee on record typically charge about £1,000 a week for residential care and £1,554 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 319 registered care homes in Norfolk. The nearest to Mountfield include Point House, Shaftesbury John Grooms Court and Kemps Place. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Dementia care
  • Older people
  • Younger adults

Registration

Brand
Norse Care (Services) Limited
Registered with CQC
April 2011
Latest CQC rating
Requires improvement (May 2025)
Council area
Norfolk
Read the CQC inspection report, explained
The CQC inspection, explained
Rated Requires Improvement; inspectors found better care and leadership, but records and end-of-life planning still needed work, and the home had left special measures.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Mountfield has not published its fees and has not yet told us what they are. Care homes in Norfolk typically charge about £1,000 a week for residential care and £1,554 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Mountfield

How much does Mountfield cost?

Mountfield has not published its fees. Care homes in Norfolk typically charge about £1,000 a week for residential care and £1,554 for nursing care. Ask the home for a written quote.

What is the CQC rating for Mountfield?

The Care Quality Commission rated Mountfield Requires improvement in May 2025. The full inspection report is on the CQC website.

Does Mountfield provide nursing care?

No. Mountfield is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Mountfield offer dementia care?

Yes. Mountfield is registered to care for people living with dementia.

How many residents does Mountfield have?

Mountfield is registered for up to 46 residents.

Care at home

13 live-in carers within about an hour of Norfolk

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £990 to £1,120 a week. 9 can care for a couple. 14 years' experience on average.

See live-in carers near NorfolkProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Point House, Norwich

Point House

Norwich, NR3 · 0.4 km · 22 beds
CQC: Good
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Norwich

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

13 live-in carers on PrimeCarers within about an hour of Norfolk
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355
Shaftesbury John Grooms Court, Norwich

Shaftesbury John Grooms Court

Norwich, NR3 · 0.5 km · 29 beds
CQC: Good
ResidentialLivability
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
Kemps Place, Norwich

Kemps Place

Norwich, NR3 · 0.5 km · 30 beds
CQC: Good
ResidentialJ and J Matheron
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week

See all 17 care homes run by Norse Care (Services)