CQC report explained · a residential care home
What the CQC found at Moorfields Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control. This included visitors, social distancing, admissions, protective equipment, testing, cleaning, outbreak management and the infection control policy.
- Effective?
- Good
- This area was not covered by the targeted inspection.
- Caring?
- Good
- This area was not covered by the targeted inspection.
- Responsive?
- Good
- This area was not covered by the targeted inspection.
- Well-led?
- Good
- This area was not covered by the targeted inspection.
What inspectors found, December 2020
Moorfields Lodge was inspected but not rated; inspectors were assured about infection prevention and control.
Inspectors visited the home on 8 December 2020. This was an announced, targeted inspection focused on infection prevention and control during the coronavirus pandemic.
They found the home was clean and well ventilated. Staff used personal protective equipment appropriately, followed infection control procedures and accessed testing for people living there and staff.
The home also supported people to keep their usual interests where possible and to stay in contact with family and friends by video call. The service was inspected but not rated, so this report does not provide an overall quality rating.
Testing support
The home was using the government testing scheme and supported people through the testing process.
“The home was accessing the government testing scheme. Staff put systems in place to support and reassure people with the testing process.” from the report
Clean environment
Inspectors found the home clean and well ventilated, with signs reminding people and staff about infection control.
“The home was clean and well ventilated. Pictorial signs reminded people and staff of the infection control procedures to follow” from the report
Protective equipment
Staff were observed using personal protective equipment appropriately.
“Staff wore personal protective equipment (PPE) appropriately. Staff were creative in supporting people” from the report
Maintaining contact
People were supported to keep in touch with family and friends through regular video calls.
“People were supported to keep in touch with family and friends through regular video calls.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently supporting people with testing and reassuring them during the process?
- 02How do you manage visits, social distancing and protective equipment now?
- 03How do you keep the infection prevention and control policy up to date?
- 04How do you support people to maintain their preferred routines and interests when restrictions affect them?
- 05How do you help people keep in touch with family and friends?
This was an announced targeted inspection of infection prevention and control practices only; the service was inspected but not rated and the other areas were not covered. This explanation was written from the published report of 17 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2020
Moorfields Lodge was rated Good in all areas; inspectors found safe, kind and personalised care with strong management.
The inspection took place on 5 March 2020 and was a planned inspection because of the home’s previous Good rating. One inspector reviewed care and medicines records, staff files, management records and other information. They also spoke with relatives, staff and health and social care professionals, and observed care.
The home supported four people with learning disabilities and autism, and could support up to five. Inspectors found that people were safe, treated with kindness and supported to make choices, develop independence, communicate their wishes and take part in activities and holidays.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the same overall rating and the same rating for every area as at the previous inspection, published on 23 August 2017.
Personalised support
Care records described people’s individual needs, preferences and routines. Staff knew how to support each person safely and respectfully.
“People's care records were detailed and personalised to meet individual needs.” from the report
Choice and independence
People were supported to make choices, gain skills, communicate their wishes and take part in activities and holidays.
“The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion.” from the report
Kind and respectful care
Inspectors observed patient and sensitive support. Relatives and professionals consistently praised the staff’s understanding and compassion.
“We received consistently positive feedback about the caring nature of the service and staff's compassionate approach.” from the report
Safe care and medicines
Risks were assessed, staffing was sufficient and medicines were given at the right time by staff whose competence was checked.
“People were safely supported to take their medicines at the right time, by staff whose competency was regularly assessed.” from the report
Strong management
The home used regular audits and action plans to check the quality of care and address any identified shortfalls.
“The provider and registered manager had a robust quality audit system to monitor the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you maintain the personalised support plans and involve our relative and family in reviewing them?
- 02How will you support our relative’s communication needs and make sure their choices are understood?
- 03What activities, holidays and community opportunities could our relative take part in?
- 04How would you manage medicines for our relative, and how is staff competence checked?
- 05How would you respond if our relative’s needs changed or if we wanted to raise a concern?
This was a planned inspection of the care home covering all five CQC questions, including the premises and the care provided; all five ratings were reviewed and remained Good. This explanation was written from the published report of 22 April 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Moorfields Lodge
3 rated inspections over 5 years: the service has held its Good rating throughout.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- April 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2014
Registered with the Care Quality Commission on 30 June 2014.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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99 live-in carers within about an hour of Bradford
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 87 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.