Skip to content
The Care Home DirectoryEvery care home in England

CQC report explained · a nursing home

What the CQC found at Millvina House

Requires improvementpublished 22 September 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Millvina House.

The story over the years

Every inspection of Millvina House

3 rated inspections over a year: the service has improved, from Inadequate to Requires improvement.

  1. September 2023Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. February 2023Inadequatestayed Inadequate
    Safe: InadequateResponsive: Requires improvementWell-led: Inadequate
  3. July 2022Inadequate
    Safe: InadequateResponsive: Requires improvementWell-led: Inadequate
  4. August 2024

    Registered with the Care Quality Commission on 21 August 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

Guide

How to read CQC ratings and reports

Guide

What to check when you visit

Care at home

91 live-in carers within about an hour of Liverpool

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 83 can care for a couple. 10 years' experience on average.

Trudi M.
1 review
From £1,162 a week, 5 years caring
Based about 18 minutes from Liverpool. Can care for a couple
Oyakhire A.
1 review
From £1,082 a week, 4 years caring
Based about 22 minutes from Liverpool. Can care for a couple
Agnes Yeboah G.
1 review
From £1,281 a week, 2 years caring
Based about 24 minutes from Liverpool. Can care for a couple
Inaune H.
1 review
From £910 a week, 2 years caring
Based about 29 minutes from Liverpool. Can care for a couple
“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
Sara K., about Trudi M.
“All in all Kama b cared for the owner really well, every aspect of her care was of the highest standard.”
Lynne S., about KaMa B.
See live-in carers near LiverpoolProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.