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CQC report explained · a residential care home

What the CQC found at Menna House

Goodpublished 15 August 2025, 13 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Menna House.

The story over the years

Every inspection of Menna House

5 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

  1. May 2022Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Requires improvement
  2. June 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. June 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  4. April 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. January 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  6. November 2022

    Registered with the Care Quality Commission on 21 November 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

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Care at home

10 live-in carers within about two hours of Cornwall

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,200 a week. 8 can care for a couple. 12 years' experience on average.

Nicola H.
3 reviews
From £980 a week, 23 years caring
Based about 105 minutes from Cornwall. Can care for a couple
Klaudia S.
1 review
From £1,120 a week, 18 years caring
Based about 111 minutes from Cornwall. Can care for a couple
Leigh W.
From £1,120 a week, 11 years caring
Based about 19 minutes from Cornwall
Helen H.
From £998 a week, 11 years caring
Based about 51 minutes from Cornwall. Can care for a couple
“He had been a little anxious before she arrived, but has since stated that he would be very happy for her to care for him again”
Karen S., about Nicola H.
See live-in carers near CornwallProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.