CQC report explained · a residential care home
What the CQC found at Maycroft Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Inspected but not rated; inspectors found good infection control and safe arrangements during a COVID-19 outbreak.
This was an announced, targeted inspection on 20 January 2022. Inspectors checked infection prevention and control, and asked about staffing pressures linked to COVID-19.
Inspectors were assured that the home was using personal protective equipment safely, following social distancing rules, arranging testing and managing infection risks. The home was also following guidance on visits, including visits for people receiving end of life care.
The home was inspected but not rated. This report does not give an overall quality rating or a rated judgement for the five key questions.
Infection control
Staff used PPE correctly and followed social distancing. Inspectors were assured that the home had arrangements to prevent and manage infections.
“Staff were skilled in applying good infection prevention and control (IPC) practice.” from the report
Testing and risk checks
The home had regular COVID-19 testing and temperature checks for people, staff and visitors. Risk assessments were used where someone was at increased risk.
“There was an effective process to ensure people, staff and visitors had regular COVID-19 tests.” from the report
Keeping families in touch
The home supported visits in special circumstances and for end of life care. It also used video calls, letters and emails to help people stay in contact.
“Other means of staying in touch with relatives and friends included the use of video calls, letters and e-mails.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now, and how have they changed since the inspection?
- 02How does the home manage staffing pressures during COVID-19 outbreaks or other staff shortages?
- 03How are visits currently arranged, including visits for people receiving end of life care?
- 04How often are people, staff and visitors tested for infections, and what happens when someone is at increased risk?
- 05What are the home's current overall and key question ratings, since this inspection was not rated?
This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; it did not provide ratings for the home's overall quality or the other key questions. This explanation was written from the published report of 1 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2021
Inspected but not rated; inspectors found strong COVID-19 infection controls, but staff testing was not fully in line with guidance.
This was an announced, targeted inspection on 26 February 2021. It focused on infection prevention and control during the coronavirus pandemic.
Inspectors found good practice in the use of personal protective equipment, cleaning, social distancing, isolation of new residents and plans for managing outbreaks. The home also supported special visits and contact with relatives by video calls, letters and emails.
The home was rated inspected but not rated. Inspectors were somewhat assured about COVID-19 testing because staff testing was not being carried out in line with the latest guidance. They signposted the provider to resources about lateral flow testing.
Good infection control practice
Staff used PPE correctly and observed social distancing. The home had suitable supplies, training and space for putting on and removing PPE.
“Staff were skilled in applying good infection prevention and control (IPC) practice.” from the report
Cleaning and outbreak planning
The home had a cleaning programme, including extra cleaning of frequently touched items. It also had plans for managing a possible future COVID-19 outbreak.
“There was a cleaning programme in place with deep cleans and additional attention to detail for regularly disinfecting frequently touched items.” from the report
Safer admissions and visiting arrangements
New residents were isolated for 14 days, and separate items were used for them. The home supported special visits and other contact with relatives and friends.
“People admitted to the service were isolated for 14 days and any item coming in contact with them such as eating utensils were kept separate from other people.” from the report
Staff testing did not follow latest guidance
needs fixingStaff had regular COVID-19 testing, but it was not carried out in line with the latest guidance. Inspectors signposted the provider to resources to improve its lateral flow device testing approach.
“Although staff had regular testing for COVID-19, this was not carried out in line with the latest guidance.” from the report
- 01How was staff lateral flow device testing changed after inspectors said it was not in line with the latest guidance?
- 02How often are people using the service, staff and visitors tested for COVID-19 now?
- 03How does the home isolate new residents and prevent cross contamination?
- 04How are visits arranged during special circumstances or an outbreak?
- 05What are the arrangements for managing a future COVID-19 outbreak?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it did not provide a full rating of the five quality areas. This explanation was written from the published report of 16 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Maycroft Care Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2021Inspected but not ratedSafe: Inspected but not rated
- August 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2014
Report published without a new overall rating.
- May 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- March 2012
Registered with the Care Quality Commission on 12 March 2012.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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17 live-in carers within about an hour of Cambridgeshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,200 a week. 14 can care for a couple. 12 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.