CQC report explained · a residential care home
What the CQC found at Mapleton Court Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention and control procedures were being followed. The visit looked at infection control rather than giving a full safe-care rating.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Good
- This question was not assessed in this targeted inspection.
- Responsive?
- Requires improvement
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed as a full question in this targeted inspection, although inspectors noted that managers monitored infection control and safety during the pandemic.
What inspectors found, January 2022
Inspected but not rated; inspectors found good infection prevention and control arrangements during the targeted visit.
The inspection took place on 10 January 2022. It was announced and focused only on infection prevention and control because the home was being used as a designated setting for people discharged from hospital with a positive COVID-19 result.
Inspectors found a separate unit for people with a positive COVID-19 result. They were assured that the home used PPE safely, supported testing, managed visitors and admissions safely, and had suitable cleaning, laundry and infection control processes.
The home was inspected but not rated. This means the visit did not give an overall quality rating or a standard rating for safe care. It only checked the infection prevention and control measures covered by this targeted inspection.
Separate COVID-19 unit
The home had a dedicated unit for people who tested positive for COVID-19. It had its own entrance and exit, with access limited to designated staff.
“The service had a dedicated unit to be used as a designated setting for people with a positive COVID-19 result.” from the report
Trained staff
Staff had received infection prevention and control training and understood their responsibilities.
“Staff had received training and understood their responsibilities in relation to infection prevention and control.” from the report
Clean premises
Inspectors found the premises clean and well maintained. Cleaning schedules included frequently touched areas.
“The premises were clean and well-maintained. Cleaning schedules were in place to ensure all areas of the home were regularly cleaned, including high touch areas such as door handles and light switches.” from the report
Regular checks
The home had systems for checking its infection control arrangements and managers were available to support staff outside normal hours.
“The service had robust infection control auditing systems.” from the report
Inspectors raised no specific concerns in this report.
- 01How are the infection prevention and control arrangements described in this report being maintained now?
- 02How would you separate and care for a resident who tested positive for COVID-19 or another infection?
- 03How do you check that staff are following PPE, testing and infection control procedures?
- 04What are the home's current arrangements for visitors, admissions and vaccinations or exemptions?
- 05Can you show us the most recent full CQC ratings or inspection findings for caring, effective, responsive and well-led care?
This was an announced targeted inspection of infection prevention and control measures only, so it did not provide a full overall rating or assess the other four CQC questions. This explanation was written from the published report of 21 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2021
Inspected but not rated; inspectors found strong infection prevention and control arrangements during the COVID-19 pandemic.
This was a targeted inspection on 8 October 2021. Inspectors looked only at infection prevention and control measures because the home was being used for people discharged from hospital with a positive COVID-19 result.
Inspectors found a separate unit for people with positive results. Staff working there did not move between units. The home also had suitable equipment, cleaning arrangements, testing, personal protective equipment and visitor controls.
The home was rated inspected but not rated overall, and Safe was also inspected but not rated. This means the visit checked infection control arrangements, rather than giving a full rating of the home's care.
Separate COVID-19 area
The home had a dedicated unit for people with positive COVID-19 results. Staff were designated to that unit and did not move between units, helping reduce the risk of infection spreading.
“Staff were designated to the unit and would not move between units to reduce the risk of transmission.” from the report
Visitor safety
The home used protective equipment, handwashing facilities, temperature checks and health questionnaires to help reduce infection risks for visitors.
“Processes were in place to prevent visitors from catching and spreading infections.” from the report
Staff protection and cleaning
Inspectors found that staff used a full range of protective equipment appropriately and consistently. They also found clear social distancing signs and robust cleaning arrangements.
“Staff wore a full range of PPE appropriately and consistently.” from the report
Testing and admissions
There was adequate access to testing for staff and residents, as well as robust admission and discharge processes.
“There was adequate access and take up of testing for staff and people using services and robust admission and discharge processes were in place.” from the report
Inspectors raised no specific concerns in this report.
- 01Have the dedicated arrangements for people with a positive COVID-19 result changed since the inspection?
- 02How are visitors currently checked and supported to reduce infection risks?
- 03How often are staff and residents tested now, and what happens when someone tests positive?
- 04Are staff still assigned to particular units rather than moving between them?
- 05What are the home's current arrangements for cleaning, protective equipment and managing outbreaks?
This was a targeted inspection of infection prevention and control measures only; it did not provide a full rating of the home's care. This explanation was written from the published report of 3 November 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Mapleton Court Care Home
3 rated inspections over a year: the service has improved, from Inadequate to Good.
- January 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2021Inspected but not ratedSafe: Inspected but not rated
- November 2020Inspected but not ratedSafe: Inspected but not rated
- November 2020Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- October 2019Requires improvementup from InadequateSafe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
- June 2019InadequateSafe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
- May 2019
Registered with the Care Quality Commission on 21 May 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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