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CQC report explained · a nursing home

What the CQC found at Manchester House Nursing Home

Not yet rated

Not yet rated: the CQC has not published a rated inspection for this home, which is usual for a new registration.

The five questions inspectors ask
Safe?
Inspected but not rated
Inspectors checked infection prevention and control and staffing pressures. They were assured about hygiene, protective equipment, testing, outbreak management, safe admissions and visiting arrangements.
Effective?
No published rating
This question was not assessed in this targeted inspection.
Caring?
No published rating
This question was not assessed in this targeted inspection.
Responsive?
No published rating
This question was not assessed in this targeted inspection.
Well-led?
No published rating
This question was not assessed in this targeted inspection.
The latest report, explained

What inspectors found, February 2022

Manchester House Nursing Home was inspected but not rated; inspectors found good infection control arrangements, with some support suggested for visiting during outbreaks.

The inspection took place on 13 January 2022 and was announced one day in advance. It was a targeted inspection focused on infection prevention and control, and on whether COVID-19 staffing pressures affected care.

Inspectors found the home clean, well maintained and free from odours. They were assured that staff used protective equipment safely, testing was available, infection outbreaks could be managed, and visits were being facilitated in line with guidance.

The home supported people to keep in touch with important people and to access the community safely. During a recent outbreak, essential care givers described virtual visits, and inspectors signposted resources to help develop this approach.

The service was inspected but not rated. This means the report does not give an overall quality rating or ratings for the five key questions.

What inspectors praised
  • Clean environment

    Inspectors found the home clean, well maintained and free from odours. High-touch areas were regularly sanitised.

    “The home was clean, well maintained and odour free.” from the report
  • Infection control

    Staff had training in infection prevention and control and in using protective equipment. The home had appropriate supplies of protective equipment and hand gel.

    “Staff were trained and competent in infection prevention and control best practices and how to don and doff PPE.” from the report
  • Links with health professionals

    The home had close links with outside health professionals so people could receive care and treatment they needed.

    “The home had close links with external health professionals to enable people to receive the care and intervention they needed.” from the report
  • Keeping people connected

    The home supported contact with important people, including through a visiting pod and virtual visits during a recent outbreak.

    “The home supported people to maintain contact with those who were important to them.” from the report
What inspectors were concerned about
  • Visiting during outbreaks

    minor

    Essential care givers described virtual visits during a recent COVID-19 outbreak. Inspectors signposted resources to help the home develop its approach to alternatives to in-person visits.

    “We have signposted the provider to resources to develop their approach.” from the report
Questions to ask them, based on this report
  1. 01How will you support face-to-face and virtual contact with relatives during a future infection outbreak?
  2. 02What staffing pressures are you currently experiencing, and how could these affect care?
  3. 03How often are people and staff tested when there is an infection outbreak?
  4. 04How do you make sure visiting professionals meet the COVID-19 vaccination requirements or have an exemption?
  5. 05How are people supported to access the community safely, and how are their individual risk assessments reviewed?

This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; it did not assess the other four key questions or provide an overall rating. This explanation was written from the published report of 10 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Manchester House Nursing Home

Each visit the CQC has published, newest first, back to the day the home was registered.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: No published ratingCaring: No published ratingResponsive: No published ratingWell-led: No published rating

    Read what inspectors found at Manchester House Nursing Home →

  2. July 2021

    Registered with the Care Quality Commission on 19 July 2021.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

38 live-in carers within about an hour of Sefton

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,270 a week. 34 can care for a couple. 11 years' experience on average.

“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
John P., about Rodrigo Javier B.
“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
Sara K., about Trudi M.
See live-in carers near SeftonProfiles, rates and reviews are free to look at.

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