CQC report explained · a residential care home

What the CQC found at Maitland House

Goodpublished 25 January 2019, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Maitland House.

The story over the years

Every inspection of Maitland House

2 rated inspections over 2 years: the service has held its Good rating throughout.

January 2019Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
July 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
May 2022
Registered with the Care Quality Commission on 17 May 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

At least 100 live-in carers within about an hour of Reading

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,010 to £1,270 a week. 86 can care for a couple. 12 years' experience on average.

Barbara B.

1 review

From £1,131 a week, 7 years caring

Based about 8 minutes from Reading. Can care for a couple

Mercy W.

1 review

From £1,225 a week, 15 years caring

Based about 14 minutes from Reading. Can care for a couple

Prince Phathisani G.

1 review

From £1,075 a week, 5 years caring

Based about 30 minutes from Reading. Can care for a couple

Dieu-Donne S.

1 review

From £1,015 a week, 15 years caring

Based about 39 minutes from Reading. Can care for a couple

“The quality of life that she's given my parents has been priceless. The peace of mind she's given my sisters and I, through a very difficult time, has been invaluable.”

John M., about Liliana S.

“I can truly say that Peter always put Dad at the centre of everything and I know that they found a great friendship in difficult times.”

Lindsay C., about Peter W.

See live-in carers near ReadingProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.