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CQC report explained · a residential care home

What the CQC found at Magnolia House

Inadequatepublished 8 September 2023, 3 years ago

Rated Inadequate: inspectors found the home performing badly and the CQC has taken enforcement action.

The five questions inspectors ask
Safe?
Inadequate
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Inadequate
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Magnolia House.

The story over the years

Every inspection of Magnolia House

3 rated inspections over 8 years: the service has slipped, from Good to Inadequate.

  1. September 2023Inadequatecurrent rating
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  2. September 2020Inspected but not rated
    Safe: Inspected but not rated
  3. September 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. September 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. January 2026

    Registered with the Care Quality Commission on 5 January 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

84 live-in carers within about two hours of Isle of Wight

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,010 to £1,230 a week. 68 can care for a couple. 11 years' experience on average.

Maren O.
2 reviews
From £1,047 a week, 3 years caring
Based about 14 minutes from Isle of Wight. Can care for a couple
Jaison M.
1 review
From £1,015 a week, 15 years caring
Based about 37 minutes from Isle of Wight. Can care for a couple
Vimbai P.
1 review
From £1,201 a week, 2 years caring
Based about 43 minutes from Isle of Wight. Can care for a couple
Kinga C.
1 review
From £1,295 a week, 10 years caring
Based about 67 minutes from Isle of Wight
“I cannot recommend Prisca highly enough, she is one in a million.”
Emily B., about Prisca S.
“He stayed with her throughout the pandemic, refusing to visit his own family, who lived nearby, to reduce the risk of infection.”
Roderick N., about Jaison M.
See live-in carers near Isle of WightProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.