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CQC report explained · a residential care home

What the CQC found at Luke's Place

Goodpublished 2 January 2026, 9 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Luke's Place.

The story over the years

Every inspection of Luke's Place

10 rated inspections over 8 years: the service has held its Inadequate rating throughout.

  1. October 2023Inadequatecurrent ratingdown from Requires improvement
    Safe: Requires improvementEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  2. June 2022Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  3. October 2021Inadequate
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  4. January 2021Inspected but not rated
    Safe: Inspected but not rated
  5. May 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  6. March 2019Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. December 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  8. September 2016Requires improvementup from Inadequate
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Good
  9. August 2016Inadequatestayed Inadequate
    Safe: Requires improvementEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  10. January 2016Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: Inadequate
  11. August 2015Inadequate
    Safe: Requires improvementEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  12. September 2023

    Registered with the Care Quality Commission on 28 September 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

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Care at home

At least 100 live-in carers within about an hour of Hertfordshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,300 a week. 82 can care for a couple. 12 years' experience on average.

Everjoy K.
3 reviews
From £1,225 a week, 24 years caring
Based about 12 minutes from Hertfordshire. Can care for a couple
Sithabile Tabile M.
5 reviews
From £1,260 a week, 33 years caring
Based about 14 minutes from Hertfordshire
Enoch m.
1 review
From £1,036 a week, 5 years caring
Based about 14 minutes from Hertfordshire. Can care for a couple
Emmanuel E.
4 reviews
From £980 a week, 8 years caring
Based about 17 minutes from Hertfordshire. Can care for a couple
“She handled the new situation in front of her with such professionalism and I felt I could trust her 100%.”
Siobhan D., about Sithabile Tabile M.
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Lucy D., about Loritha C.
See live-in carers near HertfordshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.