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CQC report explained · a residential care home

What the CQC found at Lowena Short Breaks

Goodpublished 21 April 2022, 4 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Lowena Short Breaks.

The story over the years

Every inspection of Lowena Short Breaks

7 rated inspections over 6 years: the service has held its Good rating throughout.

  1. April 2022Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. February 2020Requires improvementstayed Requires improvement
    Safe: GoodResponsive: Requires improvementWell-led: Requires improvement
  3. August 2019Requires improvementstayed Requires improvement
    Effective: GoodWell-led: Requires improvement
  4. February 2019Requires improvementstayed Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Inadequate
  5. January 2018Requires improvementdown from Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  6. March 2017Goodstayed Good
    Safe: Good
  7. January 2016Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  8. July 2024

    Registered with the Care Quality Commission on 1 July 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

10 live-in carers within about two hours of Cornwall

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,200 a week. 8 can care for a couple. 12 years' experience on average.

Nicola H.
3 reviews
From £980 a week, 23 years caring
Based about 105 minutes from Cornwall. Can care for a couple
Klaudia S.
1 review
From £1,120 a week, 18 years caring
Based about 111 minutes from Cornwall. Can care for a couple
Leigh W.
From £1,120 a week, 11 years caring
Based about 19 minutes from Cornwall
Helen H.
From £998 a week, 11 years caring
Based about 51 minutes from Cornwall. Can care for a couple
“He had been a little anxious before she arrived, but has since stated that he would be very happy for her to care for him again”
Karen S., about Nicola H.
See live-in carers near CornwallProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.