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CQC report explained · a nursing home

What the CQC found at Little Brook House

Goodpublished 16 May 2023, 3 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Little Brook House.

The story over the years

Every inspection of Little Brook House

5 rated inspections over 7 years: the service has held its Good rating throughout.

  1. May 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. February 2022Inspected but not rated
    Safe: Inspected but not rated
  3. May 2021Goodup from Requires improvement
    Safe: GoodWell-led: Good
  4. December 2020Requires improvementdown from Good
    Safe: Requires improvementEffective: Inspected but not ratedWell-led: Good
  5. July 2018Goodstayed Good
    Safe: GoodWell-led: Good
  6. April 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  7. January 2025

    Registered with the Care Quality Commission on 31 January 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

At least 100 live-in carers within about an hour of Kingston upon Thames

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 82 can care for a couple. 11 years' experience on average.

Jolly S.
2 reviews
From £1,036 a week, 15 years caring
Based about 9 minutes from Kingston upon Thames. Can care for a couple
Aman A.
3 reviews
From £980 a week, 7 years caring
Based about 10 minutes from Kingston upon Thames. Can care for a couple
Angelique P.
2 reviews
From £1,225 a week, 10 years caring
Based about 11 minutes from Kingston upon Thames
Maggie G.
1 review
From £1,117 a week, 20 years caring
Based about 13 minutes from Kingston upon Thames. Can care for a couple
“Without his support we wouldn't have been able to navigate bringing and keeping Dad at home.”
Emma P., about Aman A.
“We cannot speak highly enough of the care that Angelique gave, and would recommend her to anyone else needing a live-in carer.”
Richard E., about Angelique P.
See live-in carers near Kingston upon ThamesProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.