CQC report explained · a nursing home
What the CQC found at Lincroft Meadow Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2018
Lincroft Meadow Care Home was rated Good; inspectors found safe, kind and personalised care across all five areas.
This was an unannounced inspection on 18 October 2018. Inspectors spoke with people living in the home, relatives, staff and managers. They also reviewed care plans, staff files, medicines records and other management records.
The inspectors found enough staff to meet people's needs. Risks and medicines were managed safely. Staff were trained, kind and respectful, and people were involved in decisions about their care. The home provided personalised care, activities and support from health professionals.
The home had systems to check the quality of care and make improvements. All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the home's first inspection since it registered with the CQC.
Enough staff
Inspectors found that staffing levels met people's needs. Staff were not rushed and had time to talk with people.
“There were sufficient staff to meet people's needs. Staff were not rushed in their duties and had time to sit and chat with people.” from the report
Kind and respectful care
Staff treated people with dignity and showed kindness and compassion. People were involved in decisions about their care and daily support.
“We observed many respectful interactions throughout our visit and saw staff promoted people's dignity by being discreet, thoughtful and caring.” from the report
Personalised activities
People could choose from a broad range of activities, trips and spaces to use. Activities were offered rather than forced.
“We are encouraged rather than pushed into joining in” from the report
Good quality monitoring
Managers used audits to identify improvements, including refresher training and medicine labelling. Records were accurate and up to date.
“The registered manager monitored the quality of service. Regular audits were conducted to monitor and assess procedures and systems.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you assess and review my relative's risks, including mobility, choking, falls or poor nutrition?
- 02How will you make sure my relative's medicines are given safely and according to any special instructions?
- 03Which activities would suit my relative's interests and abilities, and how will you support them to take part without pressure?
- 04How will my relative and our family be involved in creating and reviewing the care plan?
- 05How will you respond if my relative's health or care needs change?
This was an unannounced inspection covering all five CQC questions and was the home's first inspection since registering with the Commission. This explanation was written from the published report of 2 November 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Lincroft Meadow Care Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2018Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2017
Registered with the Care Quality Commission on 22 December 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
38 live-in carers within about an hour of Oxfordshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,300 a week. 32 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.