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CQC report explained · a residential care home

What the CQC found at Lillibet House

Inadequatepublished 19 May 2026, 4 months ago

Rated Inadequate: inspectors found the home performing badly and the CQC has taken enforcement action.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Lillibet House.

The story over the years

Every inspection of Lillibet House

5 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

  1. August 2022Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. January 2022Inadequate
    Safe: InadequateCaring: InadequateWell-led: Inadequate
  3. November 2020Inspected but not rated
    Safe: Inspected but not rated
  4. February 2018Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. December 2015Goodstayed Good
    Safe: Requires improvementEffective: Good
  6. May 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  7. May 2025

    Registered with the Care Quality Commission on 1 May 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

Care at home

88 live-in carers within about an hour of Bedford

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 76 can care for a couple. 12 years' experience on average.

“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
Bridget S., about Nyarai N.
“She handled the new situation in front of her with such professionalism and I felt I could trust her 100%.”
Siobhan D., about Sithabile Tabile M.
See live-in carers near BedfordProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.