CQC report explained · a residential care home
What the CQC found at Levitt Mill
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Levitt Mill was inspected but not rated; inspectors found good infection control and support for visits and healthcare.
This was an announced, targeted inspection on 23 February 2022. Inspectors looked mainly at infection prevention and control, and asked about staffing pressures linked to COVID-19.
The home was visibly clean and well ventilated. Inspectors were assured that infection risks were being managed, including the use of protective equipment, testing, vaccinations, visiting arrangements and social distancing.
People were supported to receive visits from relatives and to continue accessing healthcare. The home was inspected but not rated, so this report does not provide an overall quality rating.
Clean and ventilated home
The home was visibly clean and well ventilated, with systems supporting infection control.
“The service was visibly clean and well ventilated.” from the report
Infection control systems
Inspectors were assured that the home had arrangements for protective equipment, testing, vaccinations, admissions and managing outbreaks.
“There were systems in place which supported good infection control procedures.” from the report
Relatives could visit
People were supported to receive visits, with information and instructions given to visitors on entry.
“People were being supported to receive visits from their relatives .” from the report
Access to healthcare
People continued to receive healthcare support, including visits from a GP practice nurse.
“People had been supported to continue to access healthcare, this had included visits from the GP practice nurse.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing staffing pressures, and have these affected people's care?
- 02How often are your infection prevention and control policy and procedures reviewed?
- 03How are visits from relatives arranged now, and what information is given to visitors?
- 04How do you support people to access GP and other healthcare appointments?
- 05How do you make sure staff and visiting professionals meet the current vaccination or exemption requirements?
This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; the service was inspected but not rated and other areas were not assessed in this report. This explanation was written from the published report of 15 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, July 2019
Levitt Mill was rated Good in all five areas; inspectors found safe, kind and personalised care, with minor medicines-recording issues.
The inspection was unannounced and took place on 24 June 2019. One inspector spoke with people, relatives and staff, observed care, and reviewed care records, medicines information, audits, meeting minutes and safeguarding records.
The home was rated Good overall and Good for Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe recruitment, suitable training, person-centred care, good support with food and healthcare, and respectful relationships.
People were supported to make choices, stay as independent as possible and take part in activities they enjoyed. Care plans were up to date, accessible and reviewed when people's needs changed.
There were minor issues with medicines training and recording, including some missing opened-on dates. Inspectors said these did not pose a significant risk, and the manager agreed to address them.
Person-centred support
The home planned care around people's choices, preferences, communication needs and changing circumstances. People were supported to have control and independence.
“People received planned and co-ordinated person-centred care which was appropriate and inclusive for them.” from the report
Kind and respectful staff
Inspectors saw warm interactions and found that staff knew people's preferences. People were treated with dignity during personal care.
“Staff responded to people in a warm, kind, caring and friendly manner.” from the report
Activities and choice
People had individual activities based on their interests, including cooking, crafts, games, shopping and trips. The home also supported planned holidays.
“Activities were provided and reflected people's hobbies and interests.” from the report
Good management checks
The provider and manager used audits, reviews and meetings to monitor care, premises and risks. They also shared lessons from incidents across locations.
“Systems were in place to monitor the quality and safety of the service.” from the report
Medicines records
minorSome medicines records did not consistently show when items had been opened, and inspectors identified minor training issues. The report says this did not pose a significant risk, but the manager agreed to take immediate action.
“We identified minor training and recording issues, such as 'opened on' dates not being consistently recorded.” from the report
- 01What changes have been made to medicines training and to recording opened-on dates since the inspection?
- 02How will you make sure my relative's care plan reflects their communication needs, preferences and changing needs?
- 03How are people supported to choose activities and take part in community trips or holidays?
- 04How will you support my relative to make decisions and remain as independent as possible?
- 05How do you use audits, incidents and feedback from people and relatives to make improvements?
This was an unannounced planned inspection covering all five key questions, including the care provided and the premises. This explanation was written from the published report of 19 July 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Levitt Mill
3 rated inspections over 4 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- July 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2016Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- March 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 21 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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97 live-in carers within about an hour of Rotherham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 80 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.