CQC report explained · a residential care home
What the CQC found at Leafield Residential Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks were assessed and updated, staff knew how to report safeguarding concerns, and medicines were given safely. People said there were enough staff and that staff were available when needed.
- Effective?
- Good
- Care was based on people's needs and choices. Staff supported nutrition, hydration and special diets, received relevant training, and worked with GPs, district nurses and other professionals.
- Caring?
- Good
- People and relatives described kind, respectful care and meaningful relationships with staff. Inspectors found that privacy, dignity, confidentiality, independence and people's choices were respected.
- Responsive?
- Good
- Care plans reflected people's wishes and were reviewed regularly. Activities were flexible, complaints were dealt with promptly, and staff responded when people's needs changed.
- Well-led?
- Good
- The home was described as open and well managed. Audits covered areas such as medicines, care planning, infection control and accidents, and the management team acted when improvements were identified.
What inspectors found, January 2019
Leafield Residential Care Home was rated Good; inspectors found kind, safe and responsive care, with some end-of-life records improved during the inspection.
This was an unannounced routine inspection on 7 December 2018. One inspector observed care, spoke with six people, two relatives and a health or social care professional, and reviewed care, medicines, staffing and management records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough consistent staff, safe medicines practice, suitable care plans and good links with health professionals.
People and relatives described kind and respectful care. Staff supported people's choices, privacy, independence, nutrition and activities. The home had systems for complaints, audits and learning from incidents.
The inspection found that end-of-life records could be clearer. The management team responded by developing a new system to record people's wishes and needs.
Kind and respectful care
People and relatives described caring relationships with staff. Inspectors observed respectful interactions and found that privacy, dignity and independence were promoted.
“People complimented the support received and told us they formed meaningful, caring relationships with the staff.” from the report
Safe staffing and medicines
People said staff were available and care was not rushed. Inspectors found that medicines were stored and given safely by trained staff.
“People were supported by consistent staff and in unhurried manner.” from the report
Personalised support
Staff knew people's needs, choices and preferences. Care plans were reviewed, and activities could be adapted to what people wanted.
“People's care plans reflected people's wishes, choices and preferences on how they like to be cared for and were reviewed regularly.” from the report
Open management
People, relatives and staff felt listened to. The management team used audits and feedback to identify and address improvements.
“The provider's quality assurance processes were effective and there was a focus on continuous improvement.” from the report
End-of-life records
minorAn audit found that records about end-of-life care could be clearer so people's wishes and needs were fully captured. The management team developed a new recording system in response.
“records could be improved to ensure peoples wishes and needs were met.” from the report
- 01How are care plans reviewed when a resident's needs, choices or health conditions change?
- 02How do you make sure medicines are given safely and records remain accurate?
- 03What staffing levels are normally in place, and how do you maintain consistent staff cover?
- 04How are a resident's end-of-life wishes and needs recorded and kept up to date?
- 05What activities are available, and how are they adapted to each resident's interests and choices?
This was an unannounced routine inspection that looked at the overall service, including accommodation and care, and rated all five key questions. This explanation was written from the published report of 30 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Leafield Residential Care Home
3 rated inspections over 3 years: the service has improved, from Requires improvement to Good.
- January 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Leafield Residential Care Home →
- August 2016Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- November 2014
Report published without a new overall rating.
- February 2014
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- February 2011
Registered with the Care Quality Commission on 11 February 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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38 live-in carers within about an hour of Oxfordshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,300 a week. 32 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.