CQC report explained · a nursing home
What the CQC found at Langley Lodge Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, April 2021
Langley Lodge Nursing Home was inspected but not rated; inspectors found good infection control arrangements during the COVID-19 review.
Inspectors visited on 1 April 2021. This was an announced, targeted inspection focused on infection prevention and control during the COVID-19 pandemic.
They found safe arrangements for visitors, including temperature checks, personal protective equipment and a designated visiting room. The home was clean, with cleaning schedules covering high-touch areas and deep cleaning.
Inspectors were assured that people were admitted safely, social distancing was followed, staff used protective equipment correctly, and regular testing took place. The service was inspected but not rated, so this report does not provide an overall quality rating.
Safe visiting
Visitors and relatives had arrangements intended to reduce infection risks, including temperature checks, protective equipment and a designated visiting room.
“A designated visiting room was available for all visits.” from the report
Clean environment
Inspectors saw cleaning taking place throughout the home. Records showed planned cleaning of high-touch areas and deep cleaning.
“Cleaning schedules were in place which showed frequency of cleaning undertaken including high touch point areas and deep cleaning.” from the report
Protective equipment and testing
Staff had regular training in using protective equipment and infection control. Staff and residents were included in a regular testing programme.
“Staff and people using the service were part of a regular testing programme.” from the report
Safe admissions
New admissions followed government guidance, including isolation in residents' rooms for 14 days.
“People had been admitted safely to the service inline with government guidelines which included isolating people in their rooms for 14 days.” from the report
Inspectors raised no specific concerns in this report.
- 01What are your current arrangements for visits, including protective equipment and the designated visiting room?
- 02How often are high-touch areas and other parts of the home cleaned now?
- 03What infection prevention and control training do staff currently receive?
- 04How are staff and residents currently tested for infections?
- 05What are the home's current overall ratings for Effective, Caring, Responsive and Well-led?
This was a targeted inspection of infection prevention and control practices under Safe; the service was inspected but not rated, and the other areas were not assessed. This explanation was written from the published report of 29 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2018
Langley Lodge Nursing Home was rated Good; inspectors found safe, kind and personalised care, with effective management and support.
Inspectors made an unannounced visit on 30 January 2018. One inspector observed care, including for people who could not easily explain their experience. They spoke with people, relatives and staff, and reviewed care files, recruitment records, audits, meetings, questionnaires and policies.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines, appropriate safeguarding and recruitment checks, and systems to manage risks and infection.
People were supported with food, drinks, healthcare, activities and end-of-life care. Staff knew people well, treated them with dignity and involved people and relatives in care planning. The home had remained Good since the previous inspection.
Safe staffing and recruitment
Inspectors found sufficient staff and appropriate checks before staff started work. The manager said the home did not need agency staff.
“People's needs were met by sufficient numbers of staff.” from the report
Personalised care
Care plans described people's needs, preferences and routines. People and relatives were involved in planning and reviewing care.
“People and their relatives were actively involved in their care planning.” from the report
Kind and respectful staff
Staff had positive relationships with people and supported their dignity, privacy, independence and personal choices.
“Throughout the inspection we saw staff approaching people with a kind and caring manner.” from the report
Activities and interests
The home offered varied activities and helped people maintain interests, family contact and links with the local community.
“People were provided with the opportunity to participate in activities which interested them at the service.” from the report
Quality monitoring
The manager used audits, feedback and meetings to review the service and make improvements.
“The registered manager had a number of quality monitoring systems in place to continually review and improve the quality of the service provided to people.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you assess and review my relative's individual risks, including falls, pressure sores, nutrition and moving and handling?
- 02How often will my relative's care plan be reviewed, and how will we be involved in changes to it?
- 03How do you make sure medicines are given on time, especially medicines that are needed at set intervals?
- 04What activities and community visits could match my relative's interests and abilities?
- 05How would you support my relative and our family if end-of-life care became necessary?
This was an unannounced inspection covering all five CQC questions, and all five ratings remained Good from the previous inspection. This explanation was written from the published report of 28 February 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Langley Lodge Nursing Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- April 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- February 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2014
Registered with the Care Quality Commission on 24 October 2014.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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51 live-in carers within about an hour of Southend-on-Sea
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Most charge £960 to £1,200 a week. 44 can care for a couple. 12 years' experience on average.
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