CQC report explained · a residential care home
What the CQC found at Langdale House
Rated Outstanding: inspectors found the home performing exceptionally well.
What inspectors found, November 2020
Langdale House was inspected but not rated; inspectors were assured that infection prevention and control arrangements were working well.
This was an announced inspection on 4 November 2020. It was part of a CQC thematic review of infection prevention and control in care homes during the coronavirus pandemic.
Inspectors found the home clean, hygienic and tidy. Staff had cleaning duties, handwashing and sanitising points were available, and staff were wearing face masks and understood how to use protective equipment.
Visitors were screened, including temperature and oxygen checks, and people and staff could access testing. Easy-read signs explained handwashing and how to wear protective equipment.
The service was inspected but not rated. This report looked at infection prevention and control, rather than giving a full rating across all five areas of care.
Clean environment
The home was clean, hygienic and tidy. Staff had daily cleaning responsibilities.
“The premises were clean, hygienic and tidy. There was a daily routine of cleaning where each member of staff was given responsibilities for cleaning.” from the report
Protective equipment
Staff were wearing face masks and understood how and when protective equipment should be used.
“All staff were wearing face masks. Staff had a good understanding of personal protective equipment (PPE) and when it needed to be used.” from the report
Visitor screening
Visitors went through a screening process that included temperature and oxygen checks and a questionnaire.
“There was a thorough screening process for visitors where the temperature is taken and oxygen levels were taken and a screening questionnaire completed.” from the report
Clear information
Easy-read signs and updates explained handwashing and how to wear protective equipment correctly.
“There were signs and updates throughout the service in an easy read format. These displayed information on handwashing routines and how to wear PPE correctly.” from the report
Further development identified
minorInspectors signposted the provider to resources to develop its infection prevention and control approach. The report does not explain what specific changes were needed.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01How has the infection prevention and control policy been updated since the inspection?
- 02What visitor screening checks are used now, and when are they carried out?
- 03How often are cleaning duties reviewed, and how is completion checked?
- 04How are people living at the home and staff supported to access testing?
- 05What changes were made after the provider was signposted to resources to develop its approach?
This was an announced thematic review focused on infection prevention and control; it was inspected but not rated and did not provide a full assessment of all five questions. This explanation was written from the published report of 25 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2019
Rated Good; inspectors found safe, kind and personalised care across all five areas they assessed.
This was an unannounced inspection on 13 December 2018. The inspector spoke with two people living at the home, five staff members and the registered manager. They reviewed care records, medicines records, staff recruitment and training records, and quality checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines procedures, suitable training, detailed care plans and good access to healthcare and activities.
People were treated with kindness and respect. Staff knew people's preferences and communication styles, supported independence and helped people stay in touch with family and friends. The home had a positive culture and systems to monitor its quality.
The previous inspection also rated the home Good. Inspectors said there was no evidence of serious risks or concerns, so the report was written in a shorter format because the overall rating had not changed.
Safe staffing and medicines
Inspectors found enough staff to respond to people and support one-to-one outings. Medicines were stored, given and recorded safely.
“People received their medicines on time and as prescribed.” from the report
Personalised care
Care plans included detailed information about people's needs, preferences, communication and daily routines. Staff were observed following this guidance.
“Care plans covered core areas of people's support including personal care, oral health care, communication, mobility, sensory needs and daily living skills.” from the report
Kind and respectful support
People described staff positively. Inspectors observed warm relationships, respect for privacy and support that matched people's personalities and choices.
“People were treated with kindness and compassion.” from the report
Activities and independence
People were encouraged to take part in daily tasks and develop independence. They could enjoy activities such as day centres, swimming, walks and community trips.
“People enjoyed varied pastimes and engaged in meaningful activities.” from the report
Good management oversight
The home had regular audits and checks covering areas such as care records, medicines, health and safety and infection control. Staff said they felt supported.
“There was a programme of audits and checks in place to monitor the quality of the service provided.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you make sure my relative's individual communication style and preferences are included in their care plan?
- 02How many staff will usually be available for my relative, including when they want to go out or take part in an activity?
- 03How will you involve my relative and our family in regular care reviews and decisions about their support?
- 04Which activities and community opportunities would be suitable for my relative?
- 05How will you make sure medicines, including any 'when required' medicines, are given and recorded safely?
This was an unannounced inspection covering all five CQC questions, and the previous Good ratings remained unchanged. This explanation was written from the published report of 10 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Langdale House
2 rated inspections over 3 years: the service has held its Good rating throughout.
- November 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 14 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Kirklees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 86 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Primrose is a very kind and compassionate healthcare professional”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.