CQC report explained · a nursing home
What the CQC found at Lakeside View Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Targeted infection-control inspection; inspectors were assured the home had safe COVID-19 arrangements, but the service was inspected but not rated.
This was an announced, targeted inspection on 2 February 2022. It focused on infection prevention and control during the COVID-19 pandemic, as well as staffing pressures.
Inspectors were assured that the home was managing infection risks. This included visitor checks, testing, use of personal protective equipment, cleaning, safe admissions and plans for managing outbreaks.
The home supported visits through a designated visiting area and also offered virtual visits. Inspectors found the home clean and hygienic, with trained staff and enough protective equipment.
The overall service was inspected but not rated. Safe was also inspected but not rated. The other four questions were not assessed in this inspection.
Safe visiting arrangements
The home provided face-to-face visits with screening and a separate visiting area. Virtual visits were also available.
“The home had a designated visiting area which had its own entrance, which helped keep people safe by minimising traffic within the home.” from the report
Infection-control practice
Inspectors found appropriate policies, cleaning arrangements, testing and protective equipment. Staff had training in infection prevention and using protective equipment.
“Staff were trained and competent in infection prevention and control best practices and how to put on and take off PPE.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your visiting arrangements changed since this inspection?
- 02What checks are now completed for visitors and essential care givers before they enter?
- 03How would you separate people safely if there were an infection outbreak?
- 04What staffing pressures are you experiencing now, and how would these affect my relative's care?
- 05How do you arrange access to external health professionals when someone needs advice or treatment?
This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; it did not rate the overall service or assess Effective, Caring, Responsive or Well-led. This explanation was written from the published report of 15 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2021
Lakeside View Nursing Home was inspected but not rated; inspectors were assured about infection prevention and control.
This was an unannounced, targeted inspection on 3 February 2021. It followed concerns about infection prevention and control during the COVID-19 pandemic.
Inspectors found good practice. Staff used personal protective equipment safely, people and staff were tested regularly, and the home used zoning, isolation and social distancing measures.
Visiting was suspended at the time, but a specially prepared room allowed safe visits. Relatives could also visit safely in exceptional circumstances, such as end of life care.
The home was clean and hygienic. This visit was inspected but not rated, so it did not give an overall quality rating or ratings for the other care areas.
Safe use of PPE
Staff used and disposed of protective equipment safely and followed the relevant guidance.
“Staff donned, doffed and disposed of personal protective equipment (PPE) safely and in line with the relevant guidance.” from the report
Safe visiting arrangements
Although ordinary visiting was suspended, the home had a suitable room for safe visits and supported exceptional visits.
“Visiting was suspended at the time of this inspection but a designated room with appropriate infection prevention and control measures had been set up enabling safe visiting.” from the report
Testing and infection planning
People living at the home and staff were tested regularly. The building layout was used for isolation, staff grouping and zoning.
“Staff and people living at the home were tested regularly for COVID-19.” from the report
Clean environment
Inspectors found the home clean and hygienic, with frequent cleaning during the day.
“The home was clean and hygienic. Frequent cleaning was carried out throughout the day ensuring good standards of hygiene and cleanliness were maintained.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current visiting arrangements, including visits in exceptional circumstances?
- 02How are people and staff currently tested for infections?
- 03How would the home isolate someone with an infection, and would extra staff be provided?
- 04How often are communal areas and other parts of the home cleaned?
- 05What are the home's current overall and care-area ratings, given that this inspection was not rated?
This was an unannounced targeted inspection of infection prevention and control only; it did not assess the other four care questions or provide an overall rating. This explanation was written from the published report of 24 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Lakeside View Nursing Home
3 rated inspections over 2 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- February 2021Inspected but not ratedSafe: Inspected but not rated
- August 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2019Requires improvementdown from GoodSafe: Requires improvementWell-led: Requires improvement
- April 2017GoodSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- February 2016
Registered with the Care Quality Commission on 26 February 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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38 live-in carers within about an hour of Sefton
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,270 a week. 34 can care for a couple. 11 years' experience on average.
“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.