CQC report explained · a residential care home

What the CQC found at L'Arche Kent Faith House

Requires improvementpublished 9 February 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for L'Arche Kent Faith House.

The story over the years

Every inspection of L'Arche Kent Faith House

2 rated inspections over 5 years: the service has slipped, from Good to Requires improvement.

February 2023Requires improvementcurrent ratingdown from Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
May 2018Good
Safe: GoodWell-led: Requires improvement
March 2024
Registered with the Care Quality Commission on 27 March 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

39 live-in carers within about an hour of Kent

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 33 can care for a couple. 12 years' experience on average.

Raja S.

1 review

From £1,099 a week, 13 years caring

Based about 30 minutes from Kent. Can care for a couple

Alana P.

1 review

From £1,050 a week, 18 years caring

Based about 31 minutes from Kent. Can care for a couple

Priyanka P.

1 review

From £1,169 a week, 15 years caring

Based about 35 minutes from Kent. Can care for a couple

Iuliana S.

1 review

From £1,120 a week, 5 years caring

Based about 38 minutes from Kent

“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”

Anthea D., about Theresa L.

“Irene was a very kind and empathetic carer who knew just the right words to say to put a smile on my face.”

Winnie N., about Irene N.

See live-in carers near KentProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.