CQC report explained · a residential care home
What the CQC found at Kirkby View
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks were assessed and reviewed, medicines were handled safely and there were enough staff. Infection prevention measures and recruitment checks were also found to be effective.
- Effective?
- Good
- Staff had relevant training, induction, supervision and appraisal. Care plans reflected people’s needs, and people were supported with food, healthcare, choices and decisions about their care.
- Caring?
- Good
- Staff treated people with kindness, compassion, dignity and respect. People were encouraged to express their views, make choices and do things for themselves.
- Responsive?
- Good
- Care was personalised around people’s needs, interests and goals. People were supported with communication, community activities, relationships and complaints.
- Well-led?
- Good
- Inspectors found clear leadership, suitable policies and quality checks. People, relatives, staff and professionals had opportunities to give feedback and the provider worked with outside health and social care professionals.
What inspectors found, April 2022
Kirkby View was rated Good; inspectors found safe, kind and person-centred respite care, with some communal areas needing decoration.
This was the home’s first inspection since it registered with the CQC. It was an unannounced, planned inspection on 23 and 29 March 2022. One inspector spoke with people, a relative and staff, and checked care, medicines, staff records and management records.
Inspectors found trained staff who understood people’s needs. People were treated with kindness and respect, involved in decisions and supported to be independent. The home was clean, safe and well maintained overall. People were supported with activities, relationships, communication and access to healthcare.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Some communal areas needed decorating and making more homely. The manager agreed to take immediate action. There were no breaches of regulations reported.
Kind and respectful care
People were treated with kindness and compassion. Staff respected privacy, dignity and individual beliefs.
“People received kind and compassionate care from staff who protected and respected their privacy and dignity.” from the report
Choice and independence
People were involved in their care and supported to make decisions, try new experiences and build independence.
“People were supported to be independent and had control over their own lives.” from the report
Skilled staff
Staff received training, induction, supervision and appraisal. Inspectors found they had the knowledge needed to support people’s assessed needs.
“The service provided care and support from trained staff and specialists able to meet people's needs.” from the report
Personalised communication
Staff learned how people communicated and provided information in suitable formats, including pictures, photos and technology.
“People had individual communication plans that detailed their preferred communication methods.” from the report
Safe environment
The home was clean, equipped and maintained to meet people’s sensory and physical needs. Infection prevention arrangements were also found to be effective.
“People's care and support was provided in a safe, clean, well equipped, well-furnished and well-maintained environment which met people's sensory and physical needs.” from the report
Communal areas needed improvement
minorSome communal areas needed decorating and making more homely. The manager agreed to take immediate action.
“Some communal areas of the home needed decorating and making more homely.” from the report
- 01What decorating or other changes have been made to the communal areas since the inspection?
- 02How will you support my relative’s preferred way of communicating, including any pictures, photos or technology they use?
- 03What activities, outings and opportunities for independence could my relative take part in during a respite stay?
- 04How will you involve my relative and our family in planning and reviewing their care?
- 05How do you check that medicines are given as prescribed during each stay?
This was an unannounced first inspection covering all five CQC questions, the care provided, the premises and infection prevention and control arrangements. This explanation was written from the published report of 15 April 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Kirkby View
Each visit the CQC has published, newest first, back to the day the home was registered.
- April 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2020
Registered with the Care Quality Commission on 11 September 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
90 live-in carers within about an hour of Sheffield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 76 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.