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CQC report explained · a residential care home

What the CQC found at Kingsley Cottage

Goodpublished 19 October 2021, 4 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Kingsley Cottage.

The story over the years

Every inspection of Kingsley Cottage

7 rated inspections over 5 years: the service has improved, from Requires improvement to Good.

  1. October 2021Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. December 2020Inspected but not rated
    Safe: Inspected but not rated
  3. January 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  4. December 2018Requires improvementup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. August 2018Inadequatedown from Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  6. November 2017Requires improvementstayed Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. March 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  8. June 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  9. September 2022

    Registered with the Care Quality Commission on 28 September 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

At least 100 live-in carers within about an hour of Staffordshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,230 a week. 85 can care for a couple. 10 years' experience on average.

Dawn Z.
1 review
From £1,050 a week, 21 years caring
Based about 41 minutes from Staffordshire. Can care for a couple
Theresa t.
2 reviews
From £1,015 a week, 21 years caring
Based about 42 minutes from Staffordshire. Can care for a couple
Laiza Patricia G.
1 review
From £1,036 a week, 6 years caring
Based about 42 minutes from Staffordshire. Can care for a couple
Servy Connie M.
2 reviews
From £1,015 a week, 21 years caring
Based about 43 minutes from Staffordshire. Can care for a couple
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
Sarah Y., about Dawn Z.
See live-in carers near StaffordshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.