CQC report explained · a residential care home
What the CQC found at King Edward Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found safe medicines administration, enough staff, robust recruitment checks and effective safeguarding. Risks were assessed and infection prevention measures were in place.
- Effective?
- Good
- This key question was not inspected during this visit. Its previous rating was carried forward.
- Caring?
- Good
- This key question was not inspected during this visit. Its previous rating was carried forward.
- Responsive?
- Good
- This key question was not inspected during this visit. Its previous rating was carried forward.
- Well-led?
- Good
- The manager had introduced audits, surveys and systems for acting on shortfalls. Staff, people and relatives were positive about the management and culture of the home.
What inspectors found, October 2022
King Edward Care Home was rated Good; inspectors found safe care and improving management, with registration of the manager still in progress.
This was an unannounced inspection from 20 to 22 September 2022. One inspector spoke with people living at the home, relatives, staff, the manager and the provider. They observed care, checked records and looked around the building, including infection control measures.
The home was clean and hygienic. Inspectors found enough staff, safe medicines systems, suitable recruitment checks and effective safeguarding arrangements. Risks were assessed and reviewed, and infection prevention measures were in place.
The manager had introduced audits, surveys and other systems to monitor quality and make improvements. People, relatives and staff spoke positively about the care and management. The overall rating was Good, as were the Safe and Well-led ratings.
Only Safe and Well-led were inspected during this visit. The ratings for Effective, Caring and Responsive were carried forward from the previous inspection, which was also rated Good and published on 25 February 2019.
Safe medicines
Medicines were recorded, administered and audited safely. Inspectors saw medicines being given at the right time.
“We saw people received their medication safely and at the right time.” from the report
Enough staff
Inspectors found enough staff to meet people's care needs, and people said they did not have to wait long for help.
“There were sufficient staff at the time of the visit to support people's care needs.” from the report
Safeguarding and risk management
Staff understood how to protect people from abuse. Risks and incidents were reviewed to help prevent problems happening again.
“The manager reviewed incidents as part of lessons learned, to ensure risks were assessed to prevent reoccurrence where possible.” from the report
Improving oversight
The manager had introduced audits and surveys to monitor quality, hear people's views and identify improvements.
“The manager had introduced auditing systems to maintain ongoing oversight and continued development of King Edward Care Home.” from the report
Positive culture
Inspectors observed respectful, compassionate support. Staff said their views were listened to and people were treated as individuals.
“We observed staff support people in an individual caring and compassionate way which was dignified and respectful.” from the report
Manager registration
needs fixingThere was no registered manager in post at the time of the inspection. The manager's application to register with the CQC had been submitted and was being processed.
“The service should have a manager registered with the Care Quality Commission.” from the report
- 01Has the manager's CQC registration now been completed, and if not, what is the current position?
- 02How are medicines audits carried out, and what happens if an issue is found?
- 03How are incidents and risks reviewed to prevent them happening again?
- 04What did recent surveys from residents, relatives and staff show, and what changes followed?
- 05How does the home assess whether staffing levels remain sufficient for all 13 residents?
This was a focused inspection of Safe and Well-led, including infection prevention and control; the Effective, Caring and Responsive ratings were carried forward from the previous inspection. This explanation was written from the published report of 6 October 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2021
Inspected but not rated; inspectors found strong infection prevention and control arrangements.
This was a targeted, announced inspection on 16 March 2021. It looked only at how the home prevented and controlled infections during the coronavirus pandemic.
Inspectors found frequent cleaning, enough personal protective equipment and staff training. They were assured that the home was managing visitors, admissions, testing, vaccinations, shielding and social distancing safely.
The home supported contact with families by phone, email, social media and visits. It had a separate visiting room with handwashing facilities and protective equipment, which was cleaned between visits.
The home was inspected but not rated. This means the report does not give an overall quality rating or ratings for most of the five areas of care.
Infection control
The home used thorough cleaning routines and kept the environment clean and hygienic. Staff had infection prevention training and understood the relevant policies.
“Staff were trained on infection prevention and control. They completed frequent and thorough cleaning routines to reduce infection risks” from the report
PPE and testing
There was enough PPE for staff and visitors. People and staff took part in regular COVID-19 testing and had been vaccinated at the time of inspection.
“There was enough PPE for staff and any visitors.” from the report
Family visits
The home provided several ways for people to keep in touch with families. A separate visiting room supported socially distanced visits and was cleaned between visits.
“The provider had a new extension built to assist people's friends, family and professionals to have socially distanced visits.” from the report
Visitor safety
Visitors had health screening, temperature checks, COVID-19 tests, handwashing and PPE before and during visits.
“All visitors were asked to complete a health screening form, have their temperature checked, take a COVID-19 test, wash and sanitise hands” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection on 16 March 2021?
- 02How do you currently manage visits from relatives and other professionals?
- 03How do you make sure new admissions are assessed and admitted safely?
- 04How often are staff and residents tested when there is a suspected or confirmed infection?
- 05When was the home's infection prevention and control policy last reviewed?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was inspected but not rated and did not assess the other areas of care. This explanation was written from the published report of 22 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of King Edward Care Home
3 rated inspections over 6 years: the service has held its Good rating throughout.
- October 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2021Inspected but not ratedSafe: Inspected but not rated
- February 2019Goodstayed GoodSafe: GoodWell-led: Good
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2014
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 7 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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32 live-in carers within about an hour of Blackpool
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 31 can care for a couple. 12 years' experience on average.
“Thanks to Tracy, Dad was always immaculately dressed and clean, his meals were all home cooked and nutritionally well balanced and his home was always kept really clean and tidy.”
“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.