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CQC report explained · a nursing home

What the CQC found at Kestrel Grove Care Home

Goodpublished 14 September 2019, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Outstanding
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Kestrel Grove Care Home.

The story over the years

Every inspection of Kestrel Grove Care Home

3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. September 2019Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good
  2. January 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. November 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  4. February 2023

    Registered with the Care Quality Commission on 21 February 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

At least 100 live-in carers within about an hour of Harrow

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,330 a week. 81 can care for a couple. 12 years' experience on average.

Janice C.
2 reviews
From £1,225 a week, 32 years caring
Based about 14 minutes from Harrow. Can care for a couple
Joyce U.
1 review
From £1,103 a week, 20 years caring
Based about 17 minutes from Harrow. Can care for a couple
Kwok Z.
3 reviews
From £1,330 a week, 12 years caring
Based about 21 minutes from Harrow. Can care for a couple
Katarzyna S.
1 review
From £1,330 a week, 10 years caring
Based about 22 minutes from Harrow
“She handled the new situation in front of her with such professionalism and I felt I could trust her 100%.”
Siobhan D., about Sithabile Tabile M.
“I can truly say that Peter always put Dad at the centre of everything and I know that they found a great friendship in difficult times.”
Lindsay C., about Peter W.
See live-in carers near HarrowProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.