CQC report explained · a residential care home
What the CQC found at Jane House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, January 2022
Inspected but not rated; inspectors found strong COVID-19 infection control measures.
This was a targeted inspection of infection prevention and control. Inspectors also asked about staffing pressures linked to COVID-19. The inspection was announced in advance.
Inspectors found that visitors were screened and asked to use hand sanitiser, wear masks and have their temperature checked. People and staff received regular COVID-19 tests, and staff were observed using suitable protective equipment.
The home was clean and well ventilated. Inspectors were assured that the home was managing infection risks, supporting visits, using testing safely and keeping its infection control policy up to date.
The service was inspected but not rated. This report does not give an overall quality rating for the home or ratings for all five areas of care.
Visitor screening
Visitors were screened for symptoms and asked about vaccination or exemption. They were also asked to wash or sanitise their hands, wear a mask and have their temperature checked.
“On arrival to the home, essential visitors were asked to complete and sign a screening form regarding COVID-19 symptoms” from the report
Clean environment and protective equipment
Inspectors found the home clean and well ventilated, with clear infection control instructions. Staff were seen wearing appropriate protective equipment.
“The home was clean and well ventilated. There was prominent signage and instructions explaining how to meet infection prevention and control standards.” from the report
Testing and infection control systems
People and staff received regular COVID-19 tests. Inspectors also found that the home had strong systems for checking its infection control arrangements.
“People and staff received regular COVID-19 tests. People were provided with accessible information about COVID-19 and how to keep safe.” from the report
Supporting family contact
Staff had taken steps to help people maintain contact and visits with family and friends in line with current guidance.
“The service was meeting the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection control checks and testing arrangements are currently in place for people, staff and visitors?
- 02How do you manage visits from family and friends when there is an infection risk?
- 03How are COVID-19-related staffing pressures affecting staffing levels and people's care?
- 04How do you make sure visiting professionals meet the vaccination or exemption requirements?
- 05When was the infection prevention and control policy last reviewed?
This was a targeted inspection of infection prevention and control, with questions about COVID-19-related staffing pressures; it was not a full inspection and the service was not rated. This explanation was written from the published report of 20 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, May 2018
Jane House was rated Good; inspectors found safe, kind and person-centred support with no serious risks identified.
Inspectors visited on 29 March 2018. The visit was announced and involved two inspectors. They spoke with people using the service, relatives, staff and a health and social care professional. They also observed care, looked around the home and checked care, staff and management records.
The home supported five people in the care home and two people in supported living. Inspectors found that medicines, staffing, recruitment and risk management were handled safely. Care records were detailed, staff were trained, and people were supported with healthcare, food, activities and making choices.
People were treated with dignity and kindness. Inspectors found good relationships between staff and people, and said the home responded to people's needs and complaints. The management team used audits, meetings and feedback to check and improve the service.
The overall rating was Good, as were all five areas inspected: Safe, Effective, Caring, Responsive and Well-led. The rating stayed the same as at the previous inspection, so the report was written in a shorter format.
Safe medicines and staffing
Medicines were recorded and checked, and inspectors found enough staff to meet people's needs. Recruitment checks were also completed.
“Medicines were safely managed and people received their medicines as prescribed.” from the report
Kind and respectful care
Staff knew people well and supported their dignity, choices, privacy and independence. Inspectors observed kind and encouraging interactions.
“We observed that staff had a very good rapport with people and interactions were very kind and encouraging.” from the report
Person-centred support
Care plans included people's needs, interests, likes and dislikes. People were supported to take part in activities and go into the community.
“Care plans were written in a person centred way that gave staff clear guidance about how to support individual people.” from the report
Strong management checks
The management team had clear responsibilities and used regular audits, meetings and feedback to identify and act on issues.
“We saw monthly checks and audits had been undertaken.” from the report
Some people could not give direct feedback
minorInspectors could not fully communicate directly with some people. They therefore spoke with relatives to help understand their views.
“We were unable to fully communicate directly with some people receiving support.” from the report
- 01How do you find out and record the wishes of people who cannot communicate directly with inspectors or staff?
- 02What is the current position on the two standard authorisation assessments mentioned in the report?
- 03How do you check that medicines are being given and recorded correctly over time?
- 04What activities and community visits are available for my relative, and how are their preferences recorded?
- 05How do staff training, supervision and care plan reviews reflect my relative's individual needs?
This was an announced inspection of the overall service and all five rating areas; the Good ratings carried forward from the previous inspection in 2016. This explanation was written from the published report of 30 May 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Jane House
2 rated inspections over 2 years: the service has held its Good rating throughout.
- January 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- May 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2014
Report published without a new overall rating.
- July 2013
Report published without a new overall rating.
- February 2013
Registered with the Care Quality Commission on 11 February 2013.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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90 live-in carers within about an hour of Sheffield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 76 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.