CQC report explained · a residential care home
What the CQC found at Jah Jireh Maryport
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, January 2022
Jah Jireh Maryport was inspected but not rated; inspectors found good COVID-19 infection control and visiting arrangements.
This was an announced, targeted inspection on 10 January 2022. Inspectors checked infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures affected people.
Inspectors found comprehensive COVID-19 policies, regular testing, visitor screening, enough protective equipment and good cleaning arrangements. Staff were observed using protective equipment correctly.
The home supported people to keep in contact with relatives, including through online visits when in-person visits were not possible. The home was inspected but not rated, so this report is not a full assessment of the quality of care.
Infection control policies
The home had detailed arrangements for managing COVID-19 risks, including positive cases and preventing outbreaks.
“The home had comprehensive policies and procedures to manage any risks associated with the COVID-19 pandemic.” from the report
Visitor screening
Visitors and professionals were screened before entering, including checks for vaccination and a negative lateral flow test.
“All visitors, including professionals were subject to a range of screening procedures, including showing evidence of vaccination and a negative lateral flow test before entry into the home was allowed.” from the report
Protective equipment
There was enough protective equipment and staff had been trained to use it. Inspectors saw staff wearing it correctly.
“Staff had received updated training on the use of PPE and we observed staff wearing it correctly during out inspection.” from the report
Keeping families in touch
People and relatives were helped to stay in contact, including through online visits when in-person visits were not possible.
“People living in the home and their relatives were supported to maintain contact.” from the report
Inspectors raised no specific concerns in this report.
- 01What measures are currently in place if COVID-19 causes staffing pressures?
- 02What checks do visitors and professionals need to complete before entering the home now?
- 03How does the home currently test people living here, staff and visitors?
- 04What training do staff receive on using protective equipment, and how is correct use checked?
- 05How are visits managed if a visitor cannot enter the home?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not provide ratings for the other key questions. This explanation was written from the published report of 28 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2019
Jah Jireh Maryport was rated Good; inspectors found safe, caring and personalised support with no serious risks or concerns.
This was an unannounced inspection on 27 November 2018. Inspectors met all 19 people living in the home and spoke in depth with nine. They observed daily life, checked care plans, medicines, staffing, recruitment, training, food, safety and quality records, and spoke with staff and health professionals.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, suitable medicine arrangements, good infection control and detailed risk assessments. People received appropriate health support, nutritious food and care from trained staff.
People described staff as kind and respectful. Care plans reflected people's choices, needs, cultural and spiritual beliefs. The home supported people to stay involved in their faith, activities and community life, while respecting people who were not Jehovah's Witnesses.
The rating stayed Good, as it was at the previous inspection in April 2016. There were no breaches of regulation and no evidence of serious risks or concerns.
Enough staff
Inspectors found staffing levels met people's needs during the day and night. People said staff were available and responded quickly.
“We judged that the home had enough staff on duty by day and night to meet people's needs and deliver services.” from the report
Kind and respectful care
People said staff were caring, and inspectors observed natural, warm and respectful interactions. Privacy, dignity and personal choices were maintained.
“People responded warmly to staff. They made good eye contact with the staff and were relaxed with any interventions we witnessed.” from the report
Personalised support
Care plans described people's needs, wishes and life stories in detail. People helped shape their plans and were supported to remain as independent as possible.
“Every person had a detailed and personalised plan that gave staff person centred guidance on the delivery of care.” from the report
Good management checks
The home had regular checks covering areas such as care planning, food safety, medicines and fire safety. People were consulted about how the home operated.
“The home had a quality monitoring system that was used on a daily basis.” from the report
Website information
minorInspectors noted that the website needed more information about the previous rating. This was updated on the day of the inspection, and the manager said future updates would include a link to the CQC website.
“We had also noted that this needed to be updated with more information about the last rating.” from the report
- 01How would you assess whether the home can meet my relative's needs, given that the home does not provide nursing care?
- 02How will you support my relative's religious, cultural or spiritual preferences if they are, or are not, a Jehovah's Witness?
- 03How many staff are normally on duty during the day and at night, and how do you review staffing when people's needs change?
- 04How are care plans reviewed with residents and families, and how are changes in needs recorded?
- 05What support is available for dementia, learning disabilities or specialist communication needs?
This was an unannounced inspection covering the care and premises and all five CQC questions; the provider could not complete its usual information return because of technical problems. This explanation was written from the published report of 23 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Jah Jireh Maryport
2 rated inspections over 3 years: the service has held its Good rating throughout.
- January 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 25 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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9 live-in carers within about an hour of Cumberland
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8 can care for a couple. 9 years' experience on average.
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