CQC report explained · a residential care home
What the CQC found at Ivy Dene
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention and control procedures were safe. They found appropriate use of personal protective equipment, testing, cleaning, social distancing and outbreak management.
- Effective?
- Requires improvement
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured the home had safe infection control during a coronavirus outbreak.
This was an announced, targeted inspection on 24 November 2020. It looked only at infection prevention and control because the home had a coronavirus outbreak.
There were 19 people living in the home. Inspectors found the home was clean, with regular cleaning, hand sanitiser, clear signs and good communication about hygiene.
Inspectors were assured that the home was using personal protective equipment safely, accessing testing, following shielding and social distancing rules, and managing the outbreak with help from health professionals.
The service was inspected but not rated. This means the inspection did not give an overall quality rating or a rated score for the five areas of care.
Clean environment
Inspectors found the home clean and saw that regular cleaning routines were in place.
“The home was clean and had regular cleaning regimes in place.” from the report
Infection control practices
Hand sanitiser was easy to find and staff used it regularly. Infection control reminders were displayed around the home.
“Hand sanitising points were readily accessible throughout the home and staff used these frequently.” from the report
Outbreak response
The home used the government testing scheme and worked with the local authority infection prevention and control team and other health professionals.
“The service worked with the local authority infection, prevention and control (IPC) team and other health professionals in managing the outbreak.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you manage an infection outbreak now, and how would you keep relatives informed?
- 02How often are residents and staff tested when there is a suspected or confirmed outbreak?
- 03How do you make sure staff have enough personal protective equipment and use it correctly?
- 04How do staff keep in regular contact with people who are isolating in their rooms?
- 05When was the infection prevention and control policy last reviewed?
This was a targeted inspection of infection prevention and control practices only; the service was inspected but not rated. This explanation was written from the published report of 16 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2020
Inspected but not rated; inspectors were assured that infection prevention and control measures were in place.
This was an announced, targeted inspection on 27 August 2020. It looked only at infection prevention and control during the coronavirus pandemic.
Inspectors found checks on the health of staff and visitors, including questionnaires and temperature checks. Staff used protective equipment, supported handwashing and face coverings, and helped people follow safety measures.
The inspectors were assured that the home was managing visitors, shielding, social distancing, testing, hygiene, protective equipment and possible outbreaks. The home was inspected but not rated, so this report does not give an overall quality rating.
Checks at the entrance
The home checked the health status of staff and visitors when they arrived. This included health questionnaires and temperature checks.
“There was a system in place to check the health status of staff and visitors at the point of entry” from the report
Infection control practice
Staff understood their infection control responsibilities, used protective equipment properly and kept unnecessary movement through the home to a minimum.
“Footfall within the home was kept to a minimum and staff used PPE appropriately.” from the report
Support for people
People were supported with handwashing, face coverings and understanding how to reduce infection risks.
“Staff supported people's understanding of how to keep themselves safe from the risk of infection.” from the report
Support for staff travel
The home provided lifts to and from work to reduce staff exposure to risks on public transport.
“Staff were supported through lifts to and from work, to minimise the need for exposure to risks using public transport.” from the report
Inspectors raised no specific concerns in this report.
- 01What are your current arrangements for checking the health of staff and visitors when they enter the home?
- 02How do you now manage protective equipment, testing and possible infection outbreaks?
- 03What are the current visiting, shielding and social distancing arrangements?
- 04Has the refurbishment providing individual en-suite facilities been completed, and how does it affect my relative?
- 05What are the home's current ratings for Effective, Caring, Responsive and Well-led?
This was a targeted inspection of infection prevention and control only; the service was inspected but not rated overall. This explanation was written from the published report of 26 September 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ivy Dene
3 rated inspections over 4 years: the service has held its Good rating throughout.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2020Inspected but not ratedSafe: Inspected but not rated
- November 2019Goodup from Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- August 2018Requires improvementdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- March 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 14 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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92 live-in carers within about an hour of Wakefield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 79 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.