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CQC report explained · a residential care home

What the CQC found at Ideal Home

Requires improvementpublished 24 August 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Ideal Home.

The story over the years

Every inspection of Ideal Home

5 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

  1. September 2023Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedWell-led: Inspected but not rated
  2. August 2023Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  3. November 2022Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  4. August 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. January 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. December 2015Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  7. June 2025

    Registered with the Care Quality Commission on 12 June 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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This home

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Care at home

57 live-in carers within about an hour of Shropshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £960 to £1,230 a week. 52 can care for a couple. 9 years' experience on average.

Sadaf M.
1 review
From £1,050 a week, 2 years caring
Based about 19 minutes from Shropshire
Yasmin A.
2 reviews
From £1,138 a week, 7 years caring
Based about 20 minutes from Shropshire. Can care for a couple
Brian K.
1 review
From £980 a week, 12 years caring
Based about 26 minutes from Shropshire. Can care for a couple
Kulwinder B.
3 reviews
From £1,015 a week, 25 years caring
Based about 40 minutes from Shropshire. Can care for a couple
See live-in carers near ShropshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.