CQC report explained · a nursing home
What the CQC found at Hunsbury House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, January 2018
Rated Good; inspectors found the home remained safe, effective, caring, responsive and well-led.
This was a comprehensive, announced inspection on 6 and 8 November 2017. One inspector spoke with people living at the home, staff and health professionals, observed care, and reviewed care plans, medicines, risk assessments, staff records and quality checks.
The home provides care and rehabilitation for up to five men with acquired brain injuries. Four people were living there at the inspection. Inspectors found people felt safe, medicines were managed safely, staffing was sufficient and risks were regularly reviewed.
Inspectors found care was personalised and respectful. People were supported with their health, food, activities, independence and contact with family and friends. The home had a registered manager, regular audits and systems for learning from incidents and feedback.
The overall rating was Good, with Good ratings for Safe, Effective, Caring, Responsive and Well-led. This was unchanged from the previous inspection in November 2015.
Safe medicines and staffing
Inspectors found enough staff to meet people's needs safely. Medicines were reviewed, stored and recorded through regular checks.
“Regular medicines audits were carried out to ensure staff were consistently following the medicines policy, medicines were being safely stored and accurate records kept.” from the report
Personalised support
Care was shaped around each person's history, preferences, goals and interests. People took part in a wide range of activities inside and outside the home.
“Each person had an 'about me' pen profile, which gave an insight into their history, their preferences, interests, goals and aspirations.” from the report
Kind and respectful care
Staff had developed positive relationships with people and respected their privacy, dignity and choices.
“People were treated with kindness and compassion and given emotional support when needed.” from the report
Staff training and support
Staff received detailed induction training, supervision and appraisals. Inspectors found they had the knowledge and skills needed for their roles.
“Staff told us and records showed that they received in-depth induction training and worked alongside an experienced mentor, during which they had competency assessment carried out.” from the report
Quality monitoring
The manager and provider used audits, meetings and incident reviews to monitor safety and quality and update care plans when people's needs changed.
“Robust management systems were in place to check the quality and safety of the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and review my relative's risks, including risks linked to community access, public transport or household appliances?
- 02How do you support people who may show behaviours that challenge the service, and what coping strategies would you use for my relative?
- 03What training, supervision and competency checks would the staff supporting my relative receive?
- 04How would my relative be involved in choosing meals, activities, room arrangements and daily routines?
- 05How would you involve our family in care reviews, complaints and decisions about future or end of life care?
This was a comprehensive inspection covering all five CQC questions, and the ratings in all five areas remained Good. This explanation was written from the published report of 5 January 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Hunsbury House
2 rated inspections over 2 years: the service has held its Good rating throughout.
- January 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2014
Report published without a new overall rating.
- July 2014
Report published without a new overall rating.
- March 2014
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- May 2011
Registered with the Care Quality Commission on 10 May 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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What to check when you visit
At least 100 live-in carers within about an hour of West Northamptonshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,280 a week. 87 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.