CQC report explained · a nursing home

What the CQC found at Hungerford Care Home

Requires improvementpublished 5 December 2023, 2 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Hungerford Care Home.

The story over the years

Every inspection of Hungerford Care Home

2 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

December 2023Requires improvementcurrent rating
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
February 2022Inspected but not rated
Safe: Inspected but not rated
November 2017Good
Safe: GoodEffective: GoodWell-led: Good
April 2025
Registered with the Care Quality Commission on 25 April 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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How to read CQC ratings and reports

Guide

What to check when you visit

Care at home

42 live-in carers within about an hour of West Berkshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,260 a week. 36 can care for a couple. 14 years' experience on average.

Dieu-Donne S.

1 review

From £1,015 a week, 15 years caring

Based about 21 minutes from West Berkshire. Can care for a couple

Barbara B.

1 review

From £1,131 a week, 7 years caring

Based about 23 minutes from West Berkshire. Can care for a couple

Lilly O.

1 review

From £1,400 a week, 10 years caring

Based about 41 minutes from West Berkshire. Can care for a couple

Merjury G.

1 review

From £1,050 a week, 18 years caring

Based about 44 minutes from West Berkshire. Can care for a couple

“Titus has compassion, patience, a great sense of humour and a very professional attitude.”

Marie S., about Titus M.

“Barbara treated my mother-in-law with enormous love and compassion and provided an environment where she could feel safe and seen”

Annie G., about Barbara B.

See live-in carers near West BerkshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.