CQC report explained · a residential care home
What the CQC found at Hoyland Hall Residential Home
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, April 2021
Inspected but not rated; inspectors found good infection control and visiting arrangements during the targeted inspection.
The inspection took place on 10 February 2021 and was announced. It was a targeted inspection focused on infection prevention and control during the coronavirus pandemic.
Inspectors were assured that the home managed visitors, social distancing, admissions, protective equipment, testing, cleaning and infection outbreaks appropriately. The home had updated policies, regular testing and separate areas available if people tested positive.
The home supported visiting through window visits and a visiting pod. Relatives were kept informed, including when people were approaching the end of their life.
The service was inspected but not rated. This report does not give an overall rating or ratings for the wider areas of care.
Visiting arrangements
The home had clear visitor arrangements, including window visits and a visiting pod. Relatives were kept regularly informed.
“Relatives were kept regularly informed. Arrangements were in place for window visits and a visiting pod was in use.” from the report
Protective equipment
Staff changed into clean uniforms, used a separate room for protective equipment and had good supplies available.
“Good stocks of PPE were in place and easily available for staff; this was stored safely.” from the report
Testing and isolation
People and staff received regular coronavirus testing. The home had arrangements for self-isolation and separate zones if needed.
“People and staff received Covid-19 testing regularly. The registered manager ensured people and staff were supported to self-isolate if required.” from the report
Cleaning
The home had increased cleaning and added schedules for frequently touched areas. New equipment and refurbishment were intended to support hygienic cleaning.
“Extra cleaning was taking place and additional cleaning schedules had been introduced for areas such as door handles and rails.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the home's current arrangements for visits, including visits at the end of life?
- 02How often are people and staff tested now, and what happens if someone tests positive?
- 03How are infection control policies and risk assessments kept up to date?
- 04What are the home's current ratings or inspection findings for caring, effectiveness, responsiveness and leadership?
- 05What refurbishment and cleaning changes have been completed since this inspection?
This was an announced targeted inspection of infection prevention and control only; the service was inspected but not rated and the other care areas were not covered. This explanation was written from the published report of 22 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2021
Inspected but not rated; inspectors found good infection prevention arrangements during a targeted COVID-19 inspection.
Inspectors visited the home on 4 March 2021. The visit was announced and focused on infection prevention and control because the home was being used for people discharged from hospital with a positive COVID-19 status.
Inspectors found clear information for visitors, regular updates for relatives, and different ways for people to keep in touch. Staff changed into clean uniforms, used protective equipment safely, followed social distancing rules, and had good supplies of equipment.
The home had regular COVID-19 testing, areas for people who were positive or self-isolating, extra cleaning, and updated policies. Inspectors said they were assured about the infection prevention and control arrangements.
The service was inspected but not rated. This was a targeted inspection, so it does not provide a full rating of the home's overall quality or all five areas of care.
Infection control
Inspectors were assured that the home met good infection prevention and control guidelines for its role as a designated care setting.
“We were assured that this service met good infection prevention and control guidelines as a designated care setting.” from the report
Contact with relatives
Relatives were kept informed, and the home offered window visits, a visiting pod, telephone calls and virtual meetings.
“Relatives were kept regularly informed. Arrangements were in place for window visits and a visiting pod was in use.” from the report
Protective equipment
Staff had access to good supplies of protective equipment, which were stored safely.
“Good stocks of PPE were in place and easily available for staff; this was stored safely.” from the report
Testing and isolation
Regular testing was provided, and separate areas had been identified for people who tested positive or needed to self-isolate.
“People and staff received Covid-19 testing regularly. The home had separate zones to accommodate people who had tested positively for Covid-19” from the report
Inspectors raised no specific concerns in this report.
- 01How do you currently arrange visits and help residents keep in touch with relatives?
- 02How are residents and staff currently tested for COVID-19 and other infections?
- 03What arrangements are in place now for someone who needs to self-isolate?
- 04How are protective equipment, handwashing and extra cleaning managed today?
- 05What ratings or inspection information is available for the areas this targeted inspection did not cover?
This was an announced targeted inspection of infection prevention and control under Safe; it did not assess the other four questions or provide an overall rating. This explanation was written from the published report of 27 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Hoyland Hall Residential Home
3 rated inspections over 2 years: the service has improved, from Requires improvement to Good.
- April 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Hoyland Hall Residential Home →
- March 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Hoyland Hall Residential Home →
- April 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2018Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- October 2016Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- June 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 10 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 99 live-in carers within about an hour of Barnsley
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Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.
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