CQC report explained · a nursing home
What the CQC found at Honeywood House Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2017
Rated Good; inspectors found safe, kind and personalised care, with improvements made to medicines records since the last inspection.
Inspectors visited the home without warning on 24 October 2017. They spoke with people, relatives and staff, observed care and mealtimes, and checked care plans, medicines records, staffing, training, complaints and quality checks.
The home supported 23 people at the time of the visit, including some people living with dementia. Inspectors found enough skilled staff, safe medicine systems, detailed care plans and good access to health professionals. People were treated with kindness, respect and dignity.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. It was also rated Good at the previous inspection in August 2015. An earlier problem with completing medicine administration records had been improved.
Safe medicines
Medicines were stored securely and given by nurses who knew people well. Inspectors saw correct administration and recording, supported by daily checks.
“The provider had arrangements in place for the safe ordering, administration, storage and disposal of medicines.” from the report
Kind and respectful care
People and relatives consistently described staff as kind and caring. Inspectors saw warm, reassuring interactions and respect for privacy and dignity.
“All the people and relatives we spoke with told us that staff were kind, respectful and caring.” from the report
Skilled staff
Staff received induction, ongoing training, supervision and development support. Inspectors found staff knowledgeable and skilled in meeting people's needs.
“Staff were knowledgeable and skilled in their role and this meant people were cared for by skilled staff who met their care needs.” from the report
Personalised care
Care plans described people's individual needs, routines and preferences. People and relatives were involved in care planning where possible.
“The care plans were detailed and gave descriptions of people's needs and the support staff should give to meet these.” from the report
Approachable management
People, relatives and staff said the management team was approachable and professional. The home used audits, surveys and meetings to monitor quality.
“Quality assurance audits completed by the registered manager and management team were embedded to ensure a good level of quality was maintained.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you now check that every medicine administration record is completed accurately?
- 02How would you meet my relative's specific nursing, mobility or dementia needs, and how would these be recorded in their care plan?
- 03How do you involve relatives in care plan reviews if the person cannot make some decisions themselves?
- 04What activities and outings would be suitable for my relative, including if they prefer quieter or individual activities?
- 05How do you make sure staffing remains sufficient when staff are absent and agency staff are used?
This was an unannounced inspection covering all five CQC questions, using observations, discussions and checks of care, medicines, staffing and quality records. This explanation was written from the published report of 15 November 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Honeywood House Nursing Home
3 rated inspections over 3 years: the service has improved, from Inadequate to Good.
- November 2017Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Honeywood House Nursing Home →
- October 2015Goodup from InadequateSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2015InadequateSafe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Requires improvement
- August 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 24 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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28 live-in carers within about an hour of West Sussex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,170 a week. 23 can care for a couple. 11 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.