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CQC report explained · a residential care home

What the CQC found at Holly Tree Lodge

Goodpublished 26 September 2020, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Holly Tree Lodge.

The story over the years

Every inspection of Holly Tree Lodge

4 rated inspections over 5 years: the service has held its Good rating throughout.

  1. September 2020Goodcurrent ratingup from Inadequate
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. April 2020Inadequatedown from Good
    Safe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: Inadequate
  3. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. August 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. September 2022

    Registered with the Care Quality Commission on 23 September 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

88 live-in carers within about an hour of Bedford

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 76 can care for a couple. 12 years' experience on average.

Amanda N.
1 review
From £1,015 a week, 10 years caring
Based about 10 minutes from Bedford. Can care for a couple
Peter O.
1 review
From £1,120 a week, 2 years caring
Based about 13 minutes from Bedford. Can care for a couple
Jennifer B.
1 review
From £1,120 a week, 29 years caring
Based about 14 minutes from Bedford. Can care for a couple
Doyinsola O.
1 review
From £980 a week, 2 years caring
Based about 20 minutes from Bedford. Can care for a couple
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
Bridget S., about Nyarai N.
“She handled the new situation in front of her with such professionalism and I felt I could trust her 100%.”
Siobhan D., about Sithabile Tabile M.
See live-in carers near BedfordProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.