CQC report explained · a residential care home
What the CQC found at Hobbs Field
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks were assessed and managed, staffing levels were sufficient, recruitment checks were completed and medicines records were accurate. They also found suitable safeguarding, fire safety and infection control arrangements.
- Effective?
- Good
- Staff had the training, supervision and knowledge needed to support people. People received support with food, drink, healthcare, consent and mental capacity decisions.
- Caring?
- Good
- Inspectors observed warmth and kindness in staff interactions. People were supported with communication, dignity, privacy, choice and independence.
- Responsive?
- Good
- Care plans were personalised and regularly reviewed. People were supported to follow their routines, choose activities and maintain relationships with family and friends.
- Well-led?
- Good
- The rating improved from Requires Improvement at the previous inspection. Inspectors found stronger quality checks, open leadership, staff support and involvement of people in decisions about the home.
What inspectors found, January 2019
Rated Good; inspectors found safe, kind and personalised care, with quality checks improved since the previous inspection.
This was a comprehensive, unannounced inspection on 15 January 2019. The inspectors observed care, spoke with six people, three relatives and staff, and checked care plans, medicines records, recruitment files, training records, complaints and other documents.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough trained staff, safe medicines systems, personalised care, kind interactions and good support for people's choices, health and independence.
The building did not fully meet best practice guidance for learning disability services. However, consultations about changing its use were taking place, and the provider had made adaptations and involved people and relatives. The Well-led rating improved from Requires Improvement in May 2016 because quality checks and record monitoring had improved.
Safe staffing and medicines
There were enough trained staff to meet people's assessed needs. Medicines were stored, administered and recorded safely.
“There were sufficient trained and competent staff to meet people's individual assessed needs.” from the report
Kind communication
Staff understood people's verbal and non-verbal communication, including the use of signs, symbols and communication aids. Inspectors saw warm and respectful interactions.
“During the inspection, we observed interactions between people and staff that demonstrated warmth and kindness.” from the report
Personalised support
Care plans described people's routines, preferences, goals and communication needs. People could choose activities and were supported to remain as independent as possible.
“Each person had a care plan that was specifically designed around their needs, goals and aspirations.” from the report
Improved leadership
The home had improved its quality monitoring since the previous inspection. People, relatives and staff were involved in service improvements.
“At this inspection we found improvements to the quality assurance systems had been made and were embedded.” from the report
Building design
minorThe premises did not fully meet CQC guidance for learning disability services. Consultations about the future use of the building were in progress, so families should ask what changes are planned and when.
“The premises did not fully meet the guidance on learning disability services outlined in Registering the Right Support.” from the report
- 01What changes are planned to the building, and how will people living here be involved?
- 02How will the proposed change in use affect the person's room, routines, facilities and daily life?
- 03How will you support my relative's particular communication needs, including any use of signs, symbols or other communication aids?
- 04How will my relative be involved in reviewing their care plan, activities and goals?
- 05How do you monitor whether care records, medicines records and quality checks remain accurate and up to date?
This was a comprehensive, unannounced inspection covering all five CQC questions and the overall quality of the home. This explanation was written from the published report of 31 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Hobbs Field
2 rated inspections over 3 years: the service has held its Good rating throughout.
- January 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- January 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 19 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
28 live-in carers within about an hour of West Sussex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,170 a week. 23 can care for a couple. 11 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.