Hilton House
Hilton Road, Stoke-on-Trent, ST4 6QZ
Residential care home · 55 beds · Lovett Care

- Weekly fee
- Not published
- area typical £800
- CQC rating
- Requires improvement
- January 2022
- Beds
- 55
- residential
- Family reviews
- None yet
- be the first
Compare with a live-in carer at home through PrimeCarers
About £41,600 a year
For a couple, two places: £1,600 a week
The typical live-in carer near Stoke-on-Trent, set by the carer
The care home costs less for one person. At home, the carer you choose looks after only you.
A couple can share one carer, about £1,355 a week, £245 a week less than two places.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Hilton House
Hilton House is a residential care home in Stoke-on-Trent, registered with the Care Quality Commission for up to 55 residents. It provides care for people living with dementia, older people, people with mental health needs, people with a physical disability and people with a sensory impairment. It is run by Lovett Care, which operates 23 care homes in England. The home has been registered since October 2013.
At its latest inspection, published January 2022, the CQC rated Hilton House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.
Hilton House has not published its fees and has not yet told us what they are. Care homes in Stoke-on-Trent with a fee on record typically charge about £800 a week for residential care, so expect a figure in that range and ask the home for a written quote.
There are 84 registered care homes in Stoke-on-Trent. The nearest to Hilton House include The Chimes Residential Home, Grove Court and Springfield Manor Care Home. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.
Care provided
- Residential care
- Dementia care
- Older people
- Mental health
- Physical disabilities
- Sensory impairment
Registration
- Provider
- Lovett Care Limited
- Brand
- Lovett Care
- Registered with CQC
- October 2013
- Latest CQC rating
- Requires improvement (January 2022)
- Council area
- Stoke-on-Trent
- Town
- Stoke-on-Trent
- Safe?
- Requires improvement
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Requires improvement
- Is the home run well? The manager, the culture, how problems get found and fixed.
Hilton House was rated Requires Improvement; inspectors found risks were not always managed safely, although medicines and infection controls were generally satisfactory.
We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →
Fees
Hilton House has not published its fees and has not yet told us what they are. Care homes in Stoke-on-Trent typically charge about £800 a week for residential care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.
Reviews
No reviews yet. If you know this home, yours would be the first and would help other families.
Common questions about Hilton House
How much does Hilton House cost?
Hilton House has not published its fees. Care homes in Stoke-on-Trent typically charge about £800 a week for residential care. Ask the home for a written quote.
What is the CQC rating for Hilton House?
The Care Quality Commission rated Hilton House Requires improvement in January 2022. The full inspection report is on the CQC website.
Does Hilton House provide nursing care?
No. Hilton House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.
Does Hilton House offer dementia care?
Yes. Hilton House is registered to care for people living with dementia.
How many residents does Hilton House have?
Hilton House is registered for up to 55 residents.
At least 100 live-in carers within about an hour of Stoke-on-Trent
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,190 a week. 93 can care for a couple. 9 years' experience on average.
“She's shown compassion, patience and a level of understanding that no other carer has given.”
“She maintained a great environment for mum both with the tidiness and cleanliness of the house and Mum and with her caring and understanding attitude.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.
Other care homes near Stoke-on-Trent
Stay at home with a live-in carer near Stoke-on-Trent
A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.