CQC report explained · a nursing home

What the CQC found at Hillside Lodge Care Home

Goodpublished 4 January 2020, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Hillside Lodge Care Home.

The story over the years

Every inspection of Hillside Lodge Care Home

3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

February 2022Inspected but not ratedcurrent rating
Safe: Inspected but not rated
January 2020Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
May 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
May 2016Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
April 2025
Registered with the Care Quality Commission on 25 April 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

23 live-in carers within about an hour of Northumberland

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,190 a week. 20 can care for a couple. 11 years' experience on average.

Evelyn S.

2 reviews

From £1,050 a week, 16 years caring

Based about 28 minutes from Northumberland. Can care for a couple

Margaret I.

1 review

From £1,204 a week, 2 years caring

Based about 30 minutes from Northumberland

David R.

2 reviews

From £1,120 a week, 15 years caring

Based about 35 minutes from Northumberland. Can care for a couple

Sithembiso S.

1 review

From £924 a week, 20 years caring

Based about 41 minutes from Northumberland. Can care for a couple

See live-in carers near NorthumberlandProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.