CQC report explained · a nursing home

What the CQC found at Henlow Court

Requires improvementpublished 21 March 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Henlow Court.

The story over the years

Every inspection of Henlow Court

3 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

March 2023Requires improvementcurrent ratingdown from Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
November 2017Goodstayed Good
Safe: GoodWell-led: Good
April 2015Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
February 2026
Registered with the Care Quality Commission on 18 February 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

38 live-in carers within about an hour of Gloucestershire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,030 to £1,360 a week. 31 can care for a couple. 12 years' experience on average.

Greta Klara K.

1 review

From £1,047 a week, 9 years caring

Based about 19 minutes from Gloucestershire. Can care for a couple

Sekai M.

2 reviews

From £1,400 a week, 15 years caring

Based about 20 minutes from Gloucestershire. Can care for a couple

RODIAT Kemisola O.

1 review

From £980 a week, 1 year caring

Based about 26 minutes from Gloucestershire. Can care for a couple

Josipa N.

1 review

From £1,400 a week, 9 years caring

Based about 29 minutes from Gloucestershire. Can care for a couple

“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”

Katrina O., about Sekai M.

See live-in carers near GloucestershireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.