Heather House
Cheshire Avenue, Birtley, Chester-le-Street, DH3 2BA
Residential care home · 11 beds · Voyage

- Weekly fee
- Not published
- area typical £1,143
- CQC rating
- Good
- August 2019
- Beds
- 11
- residential
- Family reviews
- None yet
- be the first
Compare with a live-in carer at home through PrimeCarers
About £59,436 a year
For a couple, two places: £2,286 a week
The typical live-in carer near Gateshead, set by the carer
A similar price for one person. At home, the carer you choose looks after only you.
A couple can share one carer, about £1,355 a week, £931 a week less than two places.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Heather House
Heather House is a residential care home in Chester-le-Street, in the Gateshead council area, registered with the Care Quality Commission for up to 11 residents. It provides care for older people, younger adults and people with a learning disability or autism. It is run by Voyage, which operates 253 care homes in England. The home has been registered since September 2018.
At its latest inspection, published August 2019, the CQC rated Heather House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.
Heather House has not published its fees and has not yet told us what they are. Care homes in Gateshead with a fee on record typically charge about £1,143 a week for residential care, so expect a figure in that range and ask the home for a written quote.
There are 50 registered care homes in Gateshead. The nearest to Heather House include Appletree Grange, Covent House and Lindisfarne Ouston, 1 of which has a fee on record. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.
Care provided
- Residential care
- Older people
- Younger adults
- Learning disabilities
Registration
- Provider
- Voyage 1 Limited
- Brand
- Voyage
- Registered with CQC
- September 2018
- Latest CQC rating
- Good (August 2019)
- Council area
- Gateshead
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
Rated Good; inspectors found safe, kind and personalised care, with staff meetings needing improvement.
We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →
Fees
Heather House has not published its fees and has not yet told us what they are. Care homes in Gateshead typically charge about £1,143 a week for residential care. A live-in carer at home through PrimeCarers typically costs £1,100 a week, shown on each carer's profile.
Reviews
No reviews yet. If you know this home, yours would be the first and would help other families.
Common questions about Heather House
How much does Heather House cost?
Heather House has not published its fees. Care homes in Gateshead typically charge about £1,143 a week for residential care. Ask the home for a written quote.
What is the CQC rating for Heather House?
The Care Quality Commission rated Heather House Good in August 2019. The full inspection report is on the CQC website.
Does Heather House provide nursing care?
No. Heather House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.
Does Heather House offer dementia care?
Heather House is not registered with the CQC for dementia care. If dementia care is needed, filter the Gateshead listing for homes that are.
How many residents does Heather House have?
Heather House is registered for up to 11 residents.
48 live-in carers within about an hour of Gateshead
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,240 a week. 42 can care for a couple. 10 years' experience on average.
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.
Other care homes near Chester-le-Street
Stay at home with a live-in carer near Chester-le-Street
A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.