CQC report explained · a nursing home
What the CQC found at Haydock Nursing and Residential Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention, PPE, testing, safe admissions and visiting. They discussed replacing open bins and improving the recorded frequency of cleaning high-touch areas.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Good
- This question was not assessed in this targeted inspection.
- Responsive?
- Good
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed in this targeted inspection.
What inspectors found, February 2022
Haydock Nursing and Residential Care Home was inspected but not rated; inspectors found generally good infection control and safe visiting, with minor improvements discussed.
This was an announced, targeted inspection on 16 February 2022. It focused on infection prevention and control, visiting arrangements and whether staffing pressures linked to COVID-19 were affecting care.
Inspectors found the home clean and free from odours. They saw appropriate use of personal protective equipment, testing arrangements and processes for responding to positive COVID-19 tests. There were enough staff to provide continuity if there was a shortage.
Visiting was being managed in line with government guidance. Visitors had checks before entering, and protective equipment and hand sanitiser were available. Inspectors discussed replacing open bins and making sure high-touch areas were cleaned as often as needed.
The service was inspected but not rated. This means the visit did not give an overall quality rating or a rated judgement for safe care.
Infection control
The home followed and reviewed its infection-control procedures. Inspectors found the premises clean and free from odours.
“Infection prevention and control (IPC) policies and procedures were followed and kept under review.” from the report
PPE and testing
There were enough supplies of protective equipment, staff used it correctly, and testing and responses to positive results were recorded.
“There were enough stocks of personal protective equipment (PPE). We observed staff and management using PPE correctly” from the report
Safe visiting
The home supported visits while carrying out checks for symptoms, temperature, health needs and test results. PPE and sanitiser were available.
“The provider was facilitating safe visiting in line with government guidance and people were able to maintain contact with their family members.” from the report
Staffing cover
The home had measures to manage COVID-related staffing pressures and enough staff to provide continuity if there was a shortage.
“There were enough staff to provide continuity of support should there be a staff shortage.” from the report
Bins and high-touch cleaning
minorInspectors discussed replacing open bins with pedal-operated bins and making sure cleaning schedules showed how often high-touch areas needed cleaning. The manager agreed to address these points.
“We discussed replacing open bins with pedal operated bins to ensure safer disposal of waste and ensuring cleaning schedules reflected the frequency of cleaning high touch areas.” from the report
- 01Have the open bins now been replaced with pedal-operated bins, and when was this completed?
- 02How often are high-touch areas cleaned now, and do the cleaning schedules record this frequency?
- 03What arrangements are currently in place to cover COVID-related staff shortages?
- 04What checks are currently completed before visitors enter the home?
- 05How are PPE supplies, staff training and infection-control practices checked now?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-related staffing pressures; it did not assess the other four key questions or provide an overall rating. This explanation was written from the published report of 25 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2020
Haydock Nursing and Residential Care Home was rated Good; inspectors found safe, kind and personalised care, with previous safety problems improved.
Inspectors visited on 3 and 4 March 2020 without giving notice. They observed care, spoke with people, visitors and staff, toured the home, and checked care plans, medicines, recruitment, training, complaints and quality records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough trained staff, safer recruitment, improved medicines management, clean surroundings and systems to protect people from abuse and avoidable harm.
People were supported with their health, eating and drinking, communication, choices and activities. Inspectors saw kind and respectful relationships, personalised care and good involvement of families and other professionals.
The previous rating was Requires Improvement, published in March 2019. Inspectors said improvements had been made and the home was no longer in breach of the regulations previously breached.
Safer staffing and medicines
Recruitment checks had improved, staffing levels met people's needs, and medicines were managed safely by trained staff.
“There were enough suitably skilled staff to meet people's needs.” from the report
Kind and respectful care
Inspectors found friendly relationships and saw staff treating people with patience, dignity and respect.
“People consistently described staff as kind, friendly and caring.” from the report
Personalised support
Care was shaped around people's preferences, communication needs and routines. Activities were adapted to support choice and social inclusion.
“Activities were tailored to people's needs, choices and preferences; people were happy with the activities available.” from the report
Strong management checks
The management team used audits, feedback and staff development to identify and act on improvements.
“The provider had effective systems to check the quality of the service and to monitor staff practice.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you check that medicines continue to be given safely and on time?
- 02How do you make sure there are enough suitably skilled staff for people's changing needs?
- 03How are each person's care plans reviewed and updated when their needs or preferences change?
- 04What activities and community links are available for someone with dementia or particular interests?
- 05How can a resident or relative raise a concern, including through accessible formats?
This was a planned, unannounced inspection covering all five CQC questions, including the premises and care provided; the report says it was carried out because of the previous rating. This explanation was written from the published report of 1 April 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Haydock Nursing and Residential Care Home
4 rated inspections over 5 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Haydock Nursing and Residential Care Home →
- April 2020Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Haydock Nursing and Residential Care Home →
- March 2019Requires improvementstayed Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- January 2019Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- September 2015GoodSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- September 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 7 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Blackburn with Darwen
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 91 can care for a couple. 12 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.