CQC report explained · a nursing home
What the CQC found at Haydock Lodge
Not yet rated: the CQC has not published a rated inspection for this home, which is usual for a new registration.
What inspectors found, April 2017
TRU ABI Rehabilitation Centre was rated Good; inspectors found safe, caring and person-centred support, with a recommendation about clinical supervision.
Inspectors visited on 24 and 25 January 2017. The first day was unannounced and the second was announced. They visited all three units, spoke with people, staff and managers, observed care and reviewed care, medicines, training and quality records.
They found improvements since the previous inspection. Medicines were managed safely, complaints were handled properly and quality checks had improved. Staffing, recruitment, safeguarding, care planning and activities were also found to be effective.
All five areas were rated Good: safe, effective, caring, responsive and well-led. This means inspectors found the service met the relevant requirements at the time of this inspection, although they recommended better clinical supervision for staff in one unit.
Safe medicines
Medicines were stored, administered and recorded according to the provider's procedures. Staff who administered medicines had annual training and competency checks.
“Medicines were stored, administered and recorded in accordance with the registered provider's policies and procedures.” from the report
Person-centred care
Care plans included people's backgrounds, preferences, goals and support needs. People helped shape their care and took part in review meetings.
“The care plans were person centred and gave clear and detailed guidance to staff.” from the report
Kind relationships
Inspectors saw friendly and positive interactions. Staff showed patience, gave encouragement and supported people to make their own choices.
“Staff showed a caring approach to people and were seen offering encouragement when required, as well as demonstrating patience.” from the report
Activities and independence
People were supported to maintain hobbies, go out and take part in daily living tasks. Staff encouraged people to do as much as they could for themselves.
“People were supported to take part in activities of their choice and encouraged to maintain hobbies and interests.” from the report
Clinical supervision in one unit
needs fixingStaff in the Newton Unit said they did not receive regular formal or clinical supervision. Inspectors made a recommendation that this should be improved.
“We recommend that the registered provider ensures that staff on Newton Unit receive appropriate clinical supervision to enable them to remain effective in their roles.” from the report
Late notifications to CQC
minorThe provider had not notified CQC about Deprivation of Liberty Safeguards renewals. The information was sent immediately after the inspection.
“However, the registered provider had failed to notify the Care Quality Commission of Deprivation of Liberty Safeguards renewals.” from the report
- 01How do you provide regular formal and clinical supervision for staff in the Newton Unit now?
- 02What process do you use to notify CQC about Deprivation of Liberty Safeguards renewals?
- 03What changes have been made since the previous inspection to keep medicines safe and records complete?
- 04How are people involved in writing and reviewing their care plans and rehabilitation goals?
- 05What activities and support are currently available for people to maintain their hobbies and independence?
This was a two-day inspection of all three units, covering all five key questions, and included people living under the Mental Health Act in the Newton Unit. This explanation was written from the published report of 21 April 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Haydock Lodge
2 rated inspections over 2 years: the service has improved, from Requires improvement to Good.
- April 2017Goodcurrent ratingup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2015Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- May 2015
Report published without a new overall rating.
- April 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- June 2011
Registered with the Care Quality Commission on 2 June 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of St. Helens
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 92 can care for a couple. 10 years' experience on average.
“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.