CQC report explained · a nursing home
What the CQC found at Hadley Lawns Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured the home had safe infection control arrangements during a Covid 19 outbreak.
This was an announced, targeted inspection on 11 November 2020. It looked only at infection prevention and control because the home was managing a Covid 19 outbreak.
Inspectors were assured about visiting checks, testing, personal protective equipment, cleaning, admissions and outbreak management. Staff had received Covid 19 and infection control training. People were supported to keep in touch with relatives by phone and virtual technology.
The home was inspected but not rated overall. The Safe question was also inspected but not rated. This means the visit gave an assurance about infection control arrangements, rather than a full current rating of the home.
Visitor safety checks
Visitors had risk assessments, symptom screening, temperature checks and support with face coverings and hand hygiene before entering.
“All visitors were required to complete a risk assessment and a checklist, prior to entering the building.” from the report
Covid 19 testing
The home had a designated team carrying out testing for people and staff in a consistent way.
“There was a designated team of staff that carried out all testing on people and staff at the home.” from the report
Staff training and support
Staff had training in Covid 19, infection control, protective equipment and supporting people with dementia. Staff wellbeing was also supported when they were unwell and when they returned to work.
“All staff had received training on Covid 19, infection control and the use of Personal Protective Equipment (PPE).” from the report
Contact with relatives
People were supported to stay in touch with family and friends by telephone and virtual technology. A separate visiting room was being adapted.
“People were supported to keep in touch by phone and virtual technology.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current visiting arrangements, including use of the separate visiting room?
- 02How are you supporting residents to keep in touch with relatives if communal areas remain unavailable?
- 03What changes have been made to meal service and to the areas used for putting on and removing protective equipment?
- 04How often are residents and staff tested now, and who carries out the testing?
- 05What is the current position on the Covid 19 outbreak and what infection control training has been completed since this inspection?
This was a targeted inspection of infection prevention and control only; it did not give a full service rating or assess the other four key questions. This explanation was written from the published report of 3 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2019
Hadley Lawns Care Home was rated Good in all areas, with inspectors finding safe, kind and personalised care.
The inspection took place on 13 September and 1 October 2019. It was announced and followed a planned review based on the previous Good rating. Inspectors spoke with people, relatives and staff, and reviewed care records, staff files and management records.
Inspectors found enough suitably checked staff, safe medicines systems and good infection control. People's risks were assessed, and accidents and incidents were reviewed to reduce the chance of them happening again.
Care was described as personalised and respectful. People were supported with food, health care, activities, family contact and end of life care. Staff knew people's needs and preferences.
The home remained Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. The previous inspection in March 2017 had also rated the service Good.
Safe staffing and medicines
Inspectors found enough competent staff and saw that medicines were stored, administered and recorded safely.
“There was enough competent staff on duty. Staff had the right mix of skills to make sure practice was safe” from the report
Kind and respectful care
People and relatives described staff as caring. Inspectors saw warm communication and support for privacy, dignity and independence.
“We observed staff communication with all residents was warm and friendly.” from the report
Personalised support
Care plans recorded people's needs, abilities, life history and preferences. Staff showed good knowledge of the people they supported.
“People had detailed, personalised care plans. Their needs, abilities, life history, and preferences were documented.” from the report
Activities and relationships
People could take part in activities, events and outings. The home also helped people keep in touch with friends and family.
“People benefitted from a variety of activities and events that were available across the service and made accessible to all.” from the report
Open management
Staff felt supported and people and relatives said managers were visible and approachable. Regular audits and meetings were used to monitor the service.
“There was a strong and clear leadership at the service. Staff felt very well supported by the management team.” from the report
Inspectors raised no specific concerns in this report.
- 01What progress has been made with the new manager's registration with the CQC?
- 02What refurbishment work was planned, and what has now been completed?
- 03How do you check that staffing levels and the mix of skills remain suitable for residents' needs?
- 04How are individual activity plans kept up to date when a resident's interests or abilities change?
- 05How are residents' end of life preferences and cultural or spiritual needs reviewed and recorded?
This was an announced planned inspection covering all five CQC questions, with CQC also looking at the premises and the care provided. This explanation was written from the published report of 16 October 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Hadley Lawns Care Home
3 rated inspections over 5 years: the service has held its Good rating throughout.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 25 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Barnet
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,300 a week. 83 can care for a couple. 12 years' experience on average.
“The quality of life that she's given my parents has been priceless. The peace of mind she's given my sisters and I, through a very difficult time, has been invaluable.”
“Folasade is really kind, patient and respectful, has a fantastic sense of humour and such a positive outlook on life.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.