CQC report explained · a residential care home
What the CQC found at Green Gables Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found safe recruitment, enough staff, suitable risk assessments and safe medicines management. The home was clean and had checks for fire, electrical and gas safety.
- Effective?
- Good
- Staff had relevant training, supervision and induction. People's health needs, dietary needs and consent were managed appropriately.
- Caring?
- Good
- People and relatives described staff as kind and attentive. Inspectors observed patience, respect for privacy and support for people's dignity.
- Responsive?
- Good
- Care records were detailed and reviewed monthly. Activities, communication support, family involvement and a complaints process were in place.
- Well-led?
- Good
- The manager was described as approachable and supportive. Audits were used to identify and address issues, and people's views were sought.
What inspectors found, February 2019
Rated Good; inspectors found safe, kind and well-managed care, with some areas still needing refurbishment.
This was an unannounced inspection on 16 January 2019. Inspectors observed care, looked around the home and checked records, including care plans, staff recruitment files and management records. They spoke with people living there, relatives, staff, the cook and the manager.
The home was supporting 10 people and could accommodate up to 11. Inspectors found enough safely recruited staff, suitable training, safe medicines management and up-to-date care plans. People were treated with kindness, privacy and respect.
People had choices about food and activities, and their health needs were supported. The home was clean and tidy, but some décor was tired and needed updating. A maintenance plan was in place.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. This means inspectors found the legal standards were being met and the service was performing well at the time of the inspection.
Enough trained staff
Inspectors found enough staff on duty and saw that staff had relevant training, supervision and a structured induction.
“There were enough staff to provide people with the care and support they needed and to keep the home clean.” from the report
Kind and respectful care
People and relatives spoke positively about staff. Inspectors observed caring interactions and respect for privacy and dignity.
“We saw staff treated people with kindness and patience and knew people well.” from the report
Safe medicines and risk management
Medicines were stored, administered and recorded safely. Risks such as falls and pressure damage were assessed and managed.
“Medicines were stored, managed and administered safely.” from the report
Good care planning
Care plans reflected people's needs and preferences, and records were reviewed each month with families involved where appropriate.
“Care records were detailed and reflected people's individual care and support needs as well as personal preferences, likes and dislikes.” from the report
Effective leadership
Inspectors found open leadership, good staff morale and quality checks that led to improvements when shortfalls were identified.
“Effective quality assurance systems were in place to assess, monitor and improve the quality of the service.” from the report
Some areas need updating
minorThe home was clean and tidy, but some décor was tired and needed refurbishment. A plan was in place to complete the work.
“Some of the décor was tired and needed updating to ensure a consistently nice and pleasant living environment.” from the report
- 01Which parts of the home still need refurbishment, and when will the maintenance plan be completed?
- 02How will activities be planned around my relative's interests when care staff provide them?
- 03How will you monitor whether staffing levels remain enough if my relative's needs change?
- 04How will you involve me and my relative in reviewing the care plan each month?
- 05How should I raise a concern, and how will you keep me informed about the outcome?
This was an unannounced inspection covering all five CQC questions; the report says it was the first inspection since the provider changed in January 2018. This explanation was written from the published report of 19 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Green Gables Care Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2019Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2018
Registered with the Care Quality Commission on 9 January 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
99 live-in carers within about an hour of Bradford
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 87 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.