CQC report explained · a residential care home
What the CQC found at Grangewood Care Centre
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Grangewood Care Centre was inspected but not rated; inspectors found good infection-control practice during a COVID-19 outbreak.
This was a short-notice, targeted inspection on 11 February 2022. It focused on infection prevention and control during a COVID-19 outbreak, and asked about staffing pressures.
Inspectors found that staff used protective equipment correctly and had completed infection-control training. The home was clean, tidy and spacious, with extra cleaning in place.
Visitors were screened, including showing proof of a negative COVID-19 test and wearing protective equipment. People were supported to keep in touch with relatives and take part in activities.
The service was inspected but not rated. This report does not give an overall quality rating or ratings for most of the five areas CQC normally considers.
Protective equipment
Staff used protective equipment correctly and had completed training on infection prevention and control.
“Staff used PPE correctly which helped prevent the spread of infection. They had completed IPC training, which included how to use PPE correctly.” from the report
Clean environment
Inspectors found the home clean, tidy and spacious. Extra cleaning had been introduced during the COVID-19 outbreak.
“The home was clean, tidy and spacious. Additional cleaning had been introduced as part of plans to help manage the recent COVID-19 outbreak.” from the report
Safer visiting
The home used screening measures to help visitors enter safely, including COVID-19 testing and protective equipment.
“The service had effective screening measures, so visitors could safely access the home.” from the report
Contact and activities
People were supported to stay in contact with relatives and take part in activities.
“People were supported to maintain contact with relatives. Staff provided activities to engage people who lived at the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How are staffing pressures currently affecting people's care and support?
- 02What screening, testing and protective-equipment arrangements are currently required for visitors?
- 03How often is additional cleaning carried out when there is an infection outbreak?
- 04How will people be supported to keep in contact with relatives if visiting is restricted?
- 05What activities are available for people living at the home, including people living with dementia?
This was a targeted inspection of infection prevention and control, with questions about staffing pressures; it did not provide a full rating of the service. This explanation was written from the published report of 26 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2020
Grangewood Care Centre was inspected but not rated; inspectors found strong infection prevention and control measures.
The inspection took place on 22 October 2020 and was announced. It was a targeted inspection during the coronavirus pandemic, focused on infection prevention and control in the home.
Inspectors found appropriate arrangements for visitors, including personal protective equipment, health screening and temperature checks. They were assured that social distancing, safe admissions, testing, hygiene and infection outbreak procedures were being managed properly.
Staff received extra infection control training, including training on personal protective equipment and hand hygiene. People were supported to keep in touch with their families, including through visits, video calls and telephone calls.
The home was inspected but not rated. This means the report gives no overall quality rating and does not provide ratings for most areas of care.
Visitor infection controls
Visitors were screened before entering and were required to use personal protective equipment. Their temperatures were checked.
“All visitors had to wear appropriate personal protective equipment (PPE), complete a health screening form and had their temperature checked prior to entering the home.” from the report
Social distancing
The home followed social distancing rules and changed some furniture arrangements to support them.
“Some minor changes had been made to the layout of furniture to encourage and support social distancing.” from the report
Safe admissions
The provider followed national guidance when people moved into the home and inspectors found that admissions were carried out safely.
“The provider was following national guidance for anyone moving into the home and admissions were carried out safely.” from the report
Family contact
People were supported to maintain contact with relatives through safe visits, video calls and telephone calls. Families were kept updated about guidance and their relative's health.
“People were supported to keep in touch with their family members via video or telephone calls.” from the report
Staff training
Staff received extra infection prevention and control training, and infection control audits were carried out regularly.
“Staff had undertaken additional training in infection prevention and control.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now?
- 02How are visitors currently screened and supported to use personal protective equipment?
- 03How does the home support visits and other contact between residents and their families?
- 04How often are infection control audits carried out, and what happens when they identify a problem?
- 05What information can you provide about care areas that this targeted inspection did not cover?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; the service was inspected but not rated and the other care areas were not assessed in this report. This explanation was written from the published report of 6 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Grangewood Care Centre
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2020Inspected but not ratedSafe: Inspected but not rated
- February 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- October 2011
Registered with the Care Quality Commission on 19 October 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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46 live-in carers within about an hour of Sunderland
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,210 a week. 42 can care for a couple. 10 years' experience on average.
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.