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CQC report explained · a residential care home

What the CQC found at Grace House Residential Care Home

Requires improvementpublished 28 September 2022, 4 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Grace House Residential Care Home.

The story over the years

Every inspection of Grace House Residential Care Home

8 rated inspections over 6 years: the service has improved, from Inadequate to Requires improvement.

  1. September 2022Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. January 2022Goodup from Requires improvement
    Safe: GoodWell-led: Good
  3. November 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodWell-led: Requires improvement
  4. May 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  5. February 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  6. September 2017Goodup from Requires improvement
    Safe: GoodWell-led: Good
  7. January 2017Requires improvementup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  8. September 2016Inadequate
    Safe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  9. April 2024

    Registered with the Care Quality Commission on 18 April 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

At least 100 live-in carers within about an hour of Barnet

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,300 a week. 83 can care for a couple. 12 years' experience on average.

Folasade A.
2 reviews
From £1,155 a week, 20 years caring
Based about 4 minutes from Barnet. Can care for a couple
Elena Luminita M.
2 reviews
From £980 a week, 8 years caring
Based about 17 minutes from Barnet
Ruxandra B.
1 review
From £1,295 a week, 11 years caring
Based about 18 minutes from Barnet. Can care for a couple
Rosemary S.
1 review
From £1,120 a week, 17 years caring
Based about 25 minutes from Barnet. Can care for a couple
“The quality of life that she's given my parents has been priceless. The peace of mind she's given my sisters and I, through a very difficult time, has been invaluable.”
John M., about Liliana S.
“Folasade is really kind, patient and respectful, has a fantastic sense of humour and such a positive outlook on life.”
A previous client, about Folasade A.
See live-in carers near BarnetProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.