CQC report explained · a nursing home
What the CQC found at Gosberton House Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, July 2021
Gosberton House Care Home was rated Good; inspectors found kind, safe care, with recording of as-required medicines needing improvement.
The inspection took place without notice on 28 April and 7 May 2021. One inspector observed care, reviewed records and spoke with staff, relatives and the manager. The inspection was prompted partly by concerns about infection control during a COVID-19 outbreak.
Inspectors rated all five areas Good: Safe, Effective, Caring, Responsive and Well-led. They found enough staff, safe medicine administration, good infection control, kind relationships and care that reflected people's needs and choices.
There was one medicine-related shortfall. The reason for giving as-required medicines was not always recorded, so inspectors recommended that the home update its practice. Routine staff supervision had also fallen behind during the pandemic, although staff said they felt supported.
This was the first inspection of the newly registered service. The previous provider's rating, published in December 2019, had been Requires Improvement.
Staffing and safety
Inspectors found enough staff to meet people's needs. Staffing could be changed when people's needs changed, and recruitment checks were completed.
“There were enough staff to meet people's needs and staffing was flexible when people's needs change.” from the report
Infection control
The home was clean and inspectors were assured that infection prevention arrangements covered visitors, protective equipment, testing and visits during the COVID-19 pandemic.
“The home was clean and people were protected from the risk of infection.” from the report
Kind and respectful care
Staff knew people well, spent time talking with them and respected their dignity, privacy and choices.
“People were treated with dignity and respect. Staff interacted kindly with people and spent time talking to them about their day.” from the report
Personalised support
Care plans reflected people's needs, and staff shared information when needs changed. People were supported with healthcare, activities and end-of-life wishes.
“Care plans were in place which reflected people's needs.” from the report
Good oversight
The manager and provider used audits, incident reviews and feedback to monitor care and identify improvements.
“There were effective audits in the home, this allowed the registered manager and provider to monitor the quality of care provided and to make improvements when needed.” from the report
As-required medicine records
needs fixingThe reason for giving as-required medicines was not recorded consistently. This could make it harder for healthcare professionals to review why the medicine was needed and whether changes were required.
“However, we saw that the reason for administration was not consistently recorded.” from the report
Staff supervision delays
minorRoutine staff supervision had fallen behind during the pandemic. Staff said they felt supported and could raise issues, but the home needed to keep supervision arrangements under review.
“Routine supervisions were part of the management of the home but had fallen behind during the pandemic.” from the report
- 01How do you now record the reason whenever an as-required medicine is given?
- 02What checks are made to ensure as-required medicine records are complete and useful to healthcare professionals?
- 03How have you caught up routine staff supervision since it fell behind during the pandemic?
- 04How will you keep families informed if their relative's care needs or health changes?
- 05How are visits and infection control managed if there is another COVID-19 outbreak?
This was the first inspection of the newly registered service and covered all five key questions, with particular attention to infection prevention and control because of a COVID-19 outbreak. This explanation was written from the published report of 6 July 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Gosberton House Care Home
4 rated inspections over 5 years: the service has improved, from Requires improvement to Good.
- July 2021Goodcurrent ratingup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2019Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- June 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Requires improvement
- February 2016Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- July 2020
Registered with the Care Quality Commission on 23 July 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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9 live-in carers within about an hour of Lincolnshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.