CQC report explained · a residential care home
What the CQC found at Garth Brow (Adult Care Home)
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People said they felt safe. Inspectors found that risks and hazards were identified, there were enough staff, recruitment checks were completed, and medicines and equipment were managed safely.
- Effective?
- Good
- Staff had relevant training and knew people well. People were supported with health care, meals, activities and decisions about their care.
- Caring?
- Good
- Staff were kind, respectful and attentive. They supported people's privacy, dignity, choices, confidence and independence.
- Responsive?
- Good
- Support plans reflected people's needs and preferences and were reviewed regularly. People chose activities and were supported to maintain important relationships.
- Well-led?
- Good
- People knew and trusted the registered manager. The home and provider carried out checks on care records, medicines and safety, and people were included in decisions about the service.
What inspectors found, September 2018
Garth Brow (Adult Care Home) rated Good; inspectors found safe, kind and personalised care, with no serious risks or concerns identified.
Inspectors visited on 2 August 2018. The visit was announced because this is a small home and people are often out during the day. They spoke with all five people living there, five care staff and the registered manager. They also checked care records, staff recruitment and training records, and the home's quality and safety checks.
The inspectors found that people were safe and supported by enough trained staff. Medicines were recorded and stored safely. People received help with health appointments, meals, activities and maintaining relationships. Staff treated people kindly, respected their choices and supported independence.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. This means the inspectors found the service met the relevant standards at the time of this inspection. The rating remained Good from the previous inspection.
Personalised support
Care was focused on each person's needs, rights and independence. People were supported to make choices and take part in ordinary community life.
“The focus of the service was on providing care that centred on each individual and supported people's independence and rights.” from the report
Safety and staffing
Inspectors found enough trained staff and suitable checks for new employees. Risks, medicines, equipment and the environment were monitored.
“There were enough staff working in the home to meet people's needs and to support people to follow a range of activities of their choice.” from the report
Kind and respectful care
People appeared relaxed with staff and said staff were kind and nice. Staff noticed when people became anxious and gave suitable reassurance.
“All the staff team treated people with kindness and respect.” from the report
Involvement in decisions
People helped decide about meals, decorations, celebrations and changes to the building. They could share their views through meetings and questionnaires.
“People were included in developing the service provided.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you support my relative to choose activities and spend time in the local community?
- 02How would you help my relative manage their own medicines, if they wanted to?
- 03What support would you provide if my relative became anxious, and how would this be recorded in their care plan?
- 04How would you involve my relative and our family in reviewing and changing their support plan?
- 05How do you make sure people can maintain important relationships with family and friends?
This was an announced inspection covering all five CQC questions, and the overall rating remained Good from the previous inspection. This explanation was written from the published report of 14 September 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Garth Brow (Adult Care Home)
2 rated inspections over 3 years: the service has held its Good rating throughout.
- September 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Garth Brow (Adult Care Home) →
- November 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 15 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
9 live-in carers within about an hour of Westmorland and Furness
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.