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CQC report explained · a residential care home

What the CQC found at Garden Lodge

Goodpublished 20 May 2022, 4 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Garden Lodge.

The story over the years

Every inspection of Garden Lodge

6 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

  1. May 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. December 2020Inspected but not rated
    Safe: Inspected but not rated
  3. January 2019Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  4. December 2016Goodstayed Good
    Safe: Good
  5. June 2016Goodup from Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. October 2015Requires improvementstayed Requires improvement
    Effective: Requires improvementResponsive: Requires improvement
  7. March 2015Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good
  8. February 2024

    Registered with the Care Quality Commission on 7 February 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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This home

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Care at home

36 live-in carers within about an hour of Newcastle upon Tyne

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,160 a week. 30 can care for a couple. 10 years' experience on average.

Evelyn S.
2 reviews
From £1,050 a week, 16 years caring
Based about 5 minutes from Newcastle upon Tyne. Can care for a couple
Margaret I.
1 review
From £1,204 a week, 2 years caring
Based about 11 minutes from Newcastle upon Tyne
David R.
2 reviews
From £1,120 a week, 15 years caring
Based about 12 minutes from Newcastle upon Tyne. Can care for a couple
Sithembiso S.
1 review
From £924 a week, 20 years caring
Based about 23 minutes from Newcastle upon Tyne. Can care for a couple
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Judith W., about Petty Tutsirai C.
See live-in carers near Newcastle upon TyneProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.