CQC report explained · a residential care home
What the CQC found at Foxmount
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks were assessed, staff understood how to keep people safe, medicines were administered safely and infection control arrangements were in place.
- Effective?
- Good
- The home assessed people's needs over several months, used person-centred transition plans and provided staff with training and support. It also worked with health and care professionals to review people's needs.
- Caring?
- Good
- Inspectors observed staff treating people with kindness, dignity and respect. People and their representatives were involved in decisions, and care records reflected people's wishes and preferences.
- Responsive?
- Good
- Support was personalised and included communication tools, planned routines, community activities and visits from family. The building and people's flats had been adapted around individual needs.
- Well-led?
- Good
- Inspectors found positive leadership, clear staff roles and effective checks on areas such as medicines, infection control and behaviour support. Families, staff and professionals gave positive feedback.
What inspectors found, April 2022
Rated Good; inspectors found safe, kind and personalised care across all five areas.
This was the first inspection since the home was registered. Inspectors visited on 11 March 2022 and carried out an announced, comprehensive inspection. They observed care, spoke with staff, relatives and a professional, and checked care records, medicines, recruitment and management records.
The home supported two people at the time. Inspectors found care plans and risk assessments in place, safe medicines practice, suitable infection control measures and enough trained staff who knew people well. People were supported to make choices, stay involved in their care and take part in activities at home and in the community.
Inspectors found that the home was caring, responsive and well-led. They saw staff treating people with kindness, dignity and respect. The home worked closely with families and health and care professionals, and had systems to monitor and improve the service.
The overall rating was Good. Each of the five areas was also rated Good. This was a newly registered service, so there was no previous Foxmount rating to compare with.
Personalised homes
The two permanent flats had been adapted to the individual needs, safety requirements and preferences of the people living there.
“The two flats which were permanent homes to the people living at Foxmount were designed and adapted to meet their individual needs.” from the report
Kind and respectful staff
Inspectors saw staff treating people respectfully and supporting their privacy, independence and preferred routines.
“We observed people being treated with kindness and respect.” from the report
Safe medicines and staffing
Medicines were stored securely and records were signed correctly. Staff were trained and assessed as competent, and inspectors found enough staff who knew people well.
“People were supported by enough staff who knew them well.” from the report
Strong partnership working
The home worked closely with relatives, commissioners and health and care professionals, including through regular meetings about people's care and transitions.
“The service and registered manager worked closely and were supported by a wide range of health care professionals” from the report
Support for choice and independence
People were supported to make choices, communicate their views and take part in activities they enjoyed at home and in the community.
“People were supported to engage in activities which they chose and enjoyed, both in their home and in the community” from the report
Inspectors raised no specific concerns in this report.
- 01How will you manage and review my relative's transition into the home, especially while the transition is still ongoing?
- 02Which staff would support my relative, and how do you make sure they know their individual needs and risks?
- 03How would you support my relative to communicate choices, worries or distress?
- 04How do you plan daily activities and community visits around my relative's interests and routines?
- 05If restrictions or physical intervention were needed, how would you involve my relative, family and relevant professionals?
This was an announced comprehensive inspection covering all five key questions, the premises and care provided, with infection prevention and control also checked. This explanation was written from the published report of 22 April 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Foxmount
Each visit the CQC has published, newest first, back to the day the home was registered.
- April 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2021
Registered with the Care Quality Commission on 26 February 2021.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
38 live-in carers within about an hour of Gloucestershire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,030 to £1,360 a week. 31 can care for a couple. 12 years' experience on average.
“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.