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CQC report explained · a residential care home

What the CQC found at Fosse Court

Not yet rated

Not yet rated: the CQC has not published a rated inspection for this home, which is usual for a new registration.

The latest report, explained

What inspectors found, April 2020

Fosse Court was inspected but not rated; inspectors found serious fire, equipment and building safety problems.

This was an announced responsive inspection on 16 January 2020. The provider said improvements had been made to the building, so inspectors checked whether it was fit for older people. Nobody was living there at the time.

Inspectors found several serious safety problems. These included poorly maintained fire systems, blocked access to a fire exit, unserviced manual handling equipment and call bells that could not be heard everywhere. They also found trip, burns, slip and privacy risks in the building.

The home was inspected but not rated for Safe, Effective or Well-led. Caring and Responsive were not covered. Inspectors said the problems placed people at risk and identified breaches of Regulations 10, 12, 15 and 17.

What inspectors praised
  • Provider reported improvements

    The inspection was carried out because the provider said improvements had been made to the building. Inspectors checked whether the environment was fit for purpose.

    “the provider had informed us they had made improvements to the building so it was fit for purpose since our last visit.” from the report
  • Some maintenance evidence supplied

    After the visit, the provider supplied certification showing that essential building maintenance had been conducted.

    “This included certification that essential building maintenance had been conducted and this was forwarded by the provider.” from the report
What inspectors were concerned about
  • Fire safety

    serious

    Fire systems had not been maintained. Gaps under fire doors, a blocked fire exit stairwell and unsecured firefighting equipment could make an emergency more dangerous.

    “Essential services such as fire safety systems had not been maintained.” from the report
  • Unsafe equipment and call bells

    serious

    Manual handling equipment had not been serviced since 2015. Call bells could not be heard from all parts of the building, so someone needing help might not get a prompt response.

    “Emergency call bells were not audible from all parts of the building.” from the report
  • Building hazards

    serious

    Inspectors found exposed pipes, an uneven shower floor, steep stairs and a fire door that created a trip risk. These problems could place people at risk of harm.

    “The floor in the shower area was uneven and was also a slip hazard.” from the report
  • Privacy and wayfinding

    needs fixing

    Some ensuite locks did not work, and signs for bedrooms, bathrooms and communal areas were inadequate. This could affect privacy and cause confusion.

    “It was identified not all ensuites had functioning locks.” from the report
  • Insufficient communal seating

    needs fixing

    There was not enough seating in the dining area or lounges for a fully occupied home. The provider said a staff room would be converted to add lounge space.

    “There was not enough seating in the dining area for all people if the home was fully occupied.” from the report
  • Weak oversight

    serious

    The systems in place had not identified the problems found during the inspection. The provider also could not produce some regulatory certification.

    “The systems and processes the provider had in place did not identify the issues highlighted in this inspection.” from the report
Questions to ask them, based on this report
  1. 01Have all the fire door, fire exit, fire extinguisher and emergency evacuation equipment problems been fixed, and can we see the latest safety certificates?
  2. 02Has all manual handling equipment been serviced, including the equipment that had not been serviced since 2015?
  3. 03Can you show us that emergency call bells can now be heard from every part of the building?
  4. 04What has been done about the steep stairs, uneven shower floor, exposed pipes and inward-opening fire door?
  5. 05Are there now enough seats and clear signs, and do all ensuite bathrooms have working locks?

This was a responsive inspection of the building and the Safe, Effective and Well-led questions; Caring and Responsive were not inspected, and no people were using the home. This explanation was written from the published report of 3 April 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Fosse Court

Each visit the CQC has published, newest first, back to the day the home was registered.

  1. April 2020Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: Inspected but not ratedCaring: No published ratingResponsive: No published ratingWell-led: Inspected but not rated

    Read what inspectors found at Fosse Court →

  2. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  3. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  4. December 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. December 2012

    Registered with the Care Quality Commission on 31 December 2012.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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